HORRIBLE service! I’ve been trying for three weeks to set up a service appointment, I’d either like to get a loaner car or valet service. I’m now on my third week waiting for a call back. Out of complete frustration, I will take my car in and wait to have it serviced. I’ve owned a Mercedes, Audi, Lexus, and I’ve never had issues with any of the other luxury cars. SHAME ON YOU GENIUS FOR NOT GETTING YOUR ACT TOGETHER! Very unhappy customer!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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