Took the car in to change the spark plugs, get an oil change and a smog and they did a great job without unnecessary add ons and at a reasonable price.
Greeted by friendly staff and job started on time. Observed how all the incoming customers were greeted and treated with respect and courtesy. I would highly recommend Scotty’s to all who need assistance with their vehicles.
Brakes had developed a pulse at the pedal and needed rotors looked at, also turning left, an odd rattle would appear until we straightened out the wheel. We dropped it in the morning and by 1:30p they had it ready, resurfaced both front rotors and replaced front left cv axle. Drives great again. Tom at the counter was awesome end work done was better than I excepted.
My experience with Scotty’s automotive was without a doubt exceptional! My alternator went out on Friday night! I left a frantic message with justin to please call me Monday morning. He actually called me on Saturday his day off. He knew what the problem was, ordered my part! And 2 days later I have my car back! I can’t thank them enough
Great customer service in getting me scheduled. Once in, estimate was fair and when something came up, they were honest and offered multiple options to address the issue.
Great experience and I highly recommend them.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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