I took my car in for service on Monday as both FOB’s stopped working and had to place the FOB at the starter button to start. I called several times to get a status and no one called back even though I left my phone number. Finally got someone on Saturday saying that they were working on it but the Genesis App said that it was parked and locked. No loaner car was available so I am stuck using Uber or Lyft for appointments. I would not recommend this dealership for service.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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