This dealership tried to add on $2k worth of add ons such as tint, nitrogen, local car wash package.. 1- We are from out of town, don’t need the washes. 2- The car was not tinted yet. 3- There was no nitrogen yet. The car hadn’t been put into pre-service yet, still had wrap from manufacturer on it. We offered them exactly the amount listed on the website and they stuck to the add-ons which killed the deal. When I called back to say it was unfortunate, they said “sometimes we can’t agree on price, you wanted another $2k off”. I asked for nothing other than what was listed, I just didn’t want to pay for the dealer add-ons.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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