Courteous and respectful Sales Team.
Management provided assistance and cooperation.
The Salesperson remained in contact with me during the preliminary inventory selection period before my visit.
I have purchased nine vehicles in my lifetime; This was the "Best" purchase experience ever.
Worked with Joel when getting my G80. Awesome experience with Joel and the entire staff at Hall! Will continue to come here for any future purchases and service.
The vehicle was not cleaned properly. Other than that everything was awesome
The vehicle was not cleaned properly and the ceramic coating inside and outside was horrible after all the money I paid. Other than that everything else was awesome
This was the most painless car buying experience I have ever had. Hall went above and beyond to ensure I got exactly what I wanted. This was truly a high end experience. Hall has earned a lifetime customer with this experience.
Our first Genesis purchase... had walked away from a dealer in another part of VA, but Genesis of Newport News provided excellent service and value. Ask for Rob and Taylor. Both very knowledgeable and easy to work with.
Robert Muir, sales person, was Outstanding! He understood specifically what vehicle I wanted and was able to research and find that vehicle and was able to deliver it withing 24 hours.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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