I drove past a hundred locations to get to one specific 6 hour drive away Genesis because their internet price was $13k cheaper than all others. When I got there, the salesman failed to inform me over the phone that there had been a “market increase” because the GV80 was “in hot demand” and resulted in a $13k increase then what was listed online. Then when I began to drive home the system issue (warning) light continuously popped on every few minutes saying to check the drive shift but it was correct. The Hammond of Genesis Mgr basically told me “although it sounds bad, it’s my vehicle now and is a warning issue”. The part is too new and can not even be ordered yet so I can not even do a video or feel comfortable riding someone in this expensive ride to show off because it already had system issues and that’s embarrassing. It’s also annoying to have to hear and see this warning every 3 minutes beep while I drive and everytime I open my car door.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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