I purchased a car in California to be registered in Arizona. Sales staff said this was no problem. I would be given a one way, one day permit that would allow me to drive to Arizona and go directly to MVD. Upon arriving I was told I had no MSO. Upon calling the dealership, they acknowledged that they knew I did not have it. However, the would not send it to me for ten days. I told them that I would try to get my money back and they could come get their car. The owner finally called and said he would send the paperwork by Fedex the next day. I lost 6 days, drove to Arizona for nothing and had to complain everyday to get the problem fixed.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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