This dealer treats customer worse than other luxury car dealers. I owned BMW, Acura, and Lexus before. Car dealers of these other luxury models cleaned my cars inside and outside when I brought the cars in for service. This Genesis dealer does not clean your car when they service the vehicle. I have brought in the car twice for service, and my car was not cleaned. I don't know whether Genesis is worse than other luxury brand in terms of service, or this dealer is bad.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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