So three months ago this dealership picked up my 2024 Genesis G70 for routine maintenance. So how the maintenance person driving my car drove into a fixed object. Now the dealership is fixing the car, but it has been three months and the dealership has not had any routine communication with me to provide updates. Also, I mentioned wanting another car because this one which is only a few months old is totally devalued. DO NOT BUY a Genesis and for certain stay clear of this dealership. As soon as I can I will be getting rid of this car and getting a different car, NOT A GENESIS!!!!!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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