Rodent damage to wires messed up sensors. Dealer said not under warranty. G&M worked me in and fixed it quickly - sensors work and saved hundreds over dealer pricing.
EF
Evelyn F.
Monrovia, CA
04/29/2023
10
Automotive repair services.
I am very satisfied with the service and attention provided to my car.
I must say I’m impressed with this shop. Took my 2011 Audi A3 and the service was nothing short of excellent. This shop is clean, provides great service, no upselling. The team is friendly and I even got a lift to work from them free of charge!! The owner is good guy and funny too!
The staff took us in same day and was able to get to the bottom of the issue within hours. They’re extremely friendly and are great at helping you understand what’s going on with your vehicle! I will definitely be bringing our vehicles for service here every time. Thank you, David!
They provide friendly, no pressure service. Parts and labor estimates are reasonable. They also update you on the progress of your vehicle’s repair. Good overall experience.
As always, G&M came through in a timely manner and kept me apprised of the diagnosis. They had to order a part to repaire a leak in a brake line.
They are efficient and get the job done!
I recommend them highly.
Whenever I have any car issues which isn’t that often , I know it’s because the guys take such great care of my car ! And I get it back in a timely matter. I’m grateful that I’ve found them!
I called in and asked if a battery would be available and they asked me to bring it in. Even though the battery wasn’t in stock, they called in a battery and it came within 10 mins and service was great! They were friendly and quick to swap out the battery and I was on my way. Great experience!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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