Be wary of this business. I went in for two new tires. They had my car all day and then presented me with a $1400 bill for work that I did not authorize, nor did they do. I took my car to my usual mechanic and they said there were no signs of any additional work done. There are set guidelines for how long a repair should take and an auto shop cannot arbitrability charge what it wants or claim it took X amount of hours to complete the repairs. It can only charge their hourly rate for the time legally permitted to make those repairs. I am currently filing legal charges against them per the Texas Deceptive Trade Practices Consumer Protection Act. The Texas' Deceptive Trade Practices-Consumer Protection Act (DTPA) makes it illegal for a repair shop to:
Knowingly make a false or misleading statement about the need for parts, replacement or repair service;
State that work has been done or parts were replaced when it is not true;
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Knowingly make a false or misleading statement about the need for parts, replacement or repair service;
State that work has been done or parts were replaced when it is not true;