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First National Fleet and Lease

Puntuación Promedio
Calificación general 1.9/5Calificación general 1.9/5Calificación general 1.9/5Calificación general 1.9/5Calificación general 1.9/5
1.9
(24 Reseñas)
-100

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores
-
Promedio de ReScores
-100
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

At First National Fleet and Lease, we treat our customers just like we want to be treated. You can be confident that you will find your next vehicle here because we have an enormous inventory of great vehicles . At First National Fleet and Lease, we treat our customers just like we want to be treated. You can be confident that you will find your next vehicle here because we have an enormous inventory of great vehicles .

Categorías
Concesionario de coches usados
Contacto
(206) 365-1516
Horarios de Negocio No Proveídos

Horario del Negocio

* Pacific Time (Us & Canada)
12226 Aurora Ave N Seattle, WA 98133
Reseñas de First National Fleet and Lease's
Calificación general 1.9/5Calificación general 1.9/5Calificación general 1.9/5Calificación general 1.9/5Calificación general 1.9/5
1.9
(24 Reseñas)

LC
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Laura C.
Olympia, WA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
08/27/2024
0
Didn’t complete work
The day before I bought the car I called the dealership and spoke to their car salesman Terrell Hall. I explained to Terrrel that I was concerned that the car had 95,000 miles on it and did not want to buy the car if it had not had the recommended maintenance service for a car with that many miles. Terrell said that the car fact appeared to have the 60,000 miles service but not the next. Terrell and I talked and he stated that he would have the dealership service perform the next recommended service. I explained I had another dealership to call and if I was still interested I would call back. I called back later and Terrell verified the 90,000 mile service had been done. The next day I drove up to Seattle and and after verifying with Terrell that the 90,000 service had in fact been done I bought the car. I did buy the car “ as is”.
Ten days later I took the car into my Subaru mechanic to be checked for any problems. The certified mechanic told me that he did not believe the 90,000 service had in fact been done and even included that information on the receipt from the work. I contact the dealership and spoke to Terrell. When I asked him why the maintenance service had not been done he replied that he couldn’t verify what the service department had done or not done. I reached out to the dealership by email and was emailed by Ahmed Zeghmi. I returned his email with my concerns and after several exchanges Ahmed’s last offer was that their maintenance department would complete the recommended service for half of the cost he had initially quoted me of $360. I was lied too and my concerns not honored.
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(171 Reseñas)
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.