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SureCritic / Reparación de automóviles / Finns Automotive
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Finns Automotive

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(2,238 Reseñas)
91
Escribir una Reseña
Programar Cita

Detalles de la Puntuación

5 stars
93%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas™

ReScore
Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5
Reseña Original
Calificación general 2.5/5Calificación general 2.5/5Calificación general 2.5/5Calificación general 2.5/5Calificación general 2.5/5
2
Total de ReScores™
4.5
Promedio de ReScores™
91
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

PROVIDING QUALITY CAR CARE IN WEBSTER, NY SINCE 1939.
At Finns Automotive, we strive to keep our customers driving safe and reliable autos with outstanding customer service. PROVIDING QUALITY CAR CARE IN WEBSTER, NY SINCE 1939.
At Finns Automotive, we strive to keep our customers driving safe and reliable autos with outstanding customer service.

Categorías
Reparación de automóviles, Mantenimiento de automóviles, Cambio de aceite
Contacto
(585) 265-9620
Visitar Sitio Web
Open
Horario del Negocio

Horario del Negocio

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 1:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
45 E Main St Webster, NY 14580-3239
Obtener Direcciones

Afiliaciones

Reseñas de Finns Automotive's
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(2,238 Reseñas)
Escribir una Reseña
Reseñas Recientes
SW
Susan W.
Volkswagen Jetta
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/02/2025
cliente verificadoCliente Verificado
10
Mounted a tire
My appointment was prompt and thorough. The manager was very nice and they took care of me right away.
AB
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Amy B.
Webster, NY
BMW X5
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/01/2025
cliente verificadoCliente Verificado
10
Great Service
I needed an inspection ASAP and was able to get an appointment the next day and was out of there within an hour. Friendly staff!
SN
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Susan N.
Webster, NY
Honda Accord Coupe
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/01/2025
cliente verificadoCliente Verificado
8
Quality work
Quality work, work done quickly, prices seem high
KB
Kathy B.
Rochester, NY
Nissan Murano
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/28/2025
cliente verificadoCliente Verificado
10
Great service
James is really great, he’s honest and very knowledgeable, also really liked Bob, he is very friendly and knowledgeable. I will be bringing my car to Finn’s from now on
Mark
Douglassville, PA
GMC Sierra 3500HD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/27/2025
cliente verificadoCliente Verificado
10
Phenomenal customer service, friendly knowledgeable / honest staff, highly recommended service shop!
I’m a contractor from out of state. I was on my way to do work nearby at a local facility when I had a check engine light come on in my diesel service truck. (GM vehicle) I called a nearby GM dealership and they were booked out all week and were not able to get me in right away. I asked if they knew of any other nearby service centers and they recommended Finns Automotive. I called up Finns Automotive and they were able to get me in that same day, to at least put a scanner on the truck and check to see what the check engine light codes were. After scanning the vehicle they determined the problem and were able to order the parts and make repairs to the truck the very next day. This was super convenient for me for the simple the fact that I needed the service truck back ASAP to be able to do my job tasks. Parts and labor were fairly priced. Customer service was phenomenal and the staff and technicians were very knowledgeable and honest! Highly recommended service shop to go to if you’re in the need for automotive service repair.
EL
Eric L.
Webster, NY
Mazda CX-5
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/27/2025
cliente verificadoCliente Verificado
10
Finns helped me when the chain stores wouldn't
New customer to Finns today and they likely made a customer for life. I had suspension issues and the chain stores couldn't source the springs for my CX-5. I called around and found them myself and picked up the parts needed. Finns was not only able to install my customer sourced parts (when the chains refused) but they also found a way to fit me in to a packed schedule to do it on the day I inquired which went above and beyond so I could pass inspection. I found their labor rates to be fair to good as well. I'll definitely come back!
Cliente verificado
Webster, NY
Toyota Sienna
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/27/2025
cliente verificadoCliente Verificado
10
Recommend them highly
Did inspection, tire change over, and big suspension repair.
Cliente verificado
Webster, NY
Nissan Versa
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/26/2025
cliente verificadoCliente Verificado
9
Repair and inspection
Professional service. Courtesy
is always a plus.
LP
Lisa P.
Jeep Cherokee
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/24/2025
cliente verificadoCliente Verificado
10
Fast and efficient
Had to come in for New York State inspection and it was fast and efficient unlike most places where they keep you there for an hour, it was less than 30 minutes.
JK
Joe K.
Webster, NY
Kia Sorento
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/19/2025
cliente verificadoCliente Verificado
10
Car inspection
I didn’t tell them ahead of time that I would be waiting for my car. But, the inspection was done right away, efficiently and with no surprises. I didn’t need the reading material I brought!
AL
Alicia L.
Webster, NY
Volkswagen Tiguan
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/13/2025
cliente verificadoCliente Verificado
10
Excellent Service!
The staff is very knowledgeable and courteous.
GC
Greg C.
Webster, NY
Mercedes-Benz GLK-Class
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
03/12/2025
cliente verificadoCliente Verificado
7
Tire Mounting
Seems to have done a nice job. I have not yet driven on the highway, but I don’t expect any issues. Pricing was fair.
PH
gravatar
Paul H.
Webster, NY
GMC Sierra 1500
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/12/2025
cliente verificadoCliente Verificado
10
Tires
Just had an inspection and oil change.
Needed new tires for the truck as well. Got a real nice Goodyear tire, rides smooth!
KM
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Kevin M.
Webster, NY
Dodge Grand Caravan
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/11/2025
cliente verificadoCliente Verificado
10
They are the best, I have ever worked with!
They are great !
Cliente verificado
Webster, NY
Mazda Mazda3
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/10/2025
cliente verificadoCliente Verificado
10
My New Shop From Now On.
My lifelong family mechanic retired recently so I needed a tow somewhere. Battery drained and car wouldn’t start even with a jump.

I simply wanted to first try a battery replacement but they correctly diagnosed the problem. For 5 years I’ve owned my used car I’ve always known there’s something wonky with the aftermarket automatic car starter that the previous owner had installed. It wasn’t the battery, btw. And they were correct. They could’ve replaced it and charged for parts and time, right there.

For half a decade and everyone who has looked at my car, nobody had come to this conclusion. But they took the car in, checked everything they could and then referred me to another company that could address the specific problem. They spent the time to figure out something that had been overlooked and has been a headache forever.. handed me my keys and didn’t charge me for the help.

It will be my new place from now on because that’s 5 star customer service in my book!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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