I can't say enough about the outstanding service that Extra Mile provides. They truly go the extra mile. Not only did I get the most thorough review of my 23 year old pick up truck, but I was also given a ride back home by the owner Jeremy. They were super professional and very personable. Extra Mile came highly recommended and I see why. I will be sending my vehicles to Jeremy from now on and look forward to their service always.
I'd like to thank Jeremy and his crew for the hard work they put into my 2004 Tundra. I have dealt w Jeremy before he owned this service center. Want to give a special shout to Cecil who took care of me also! They got me back on the road w my timing belt and rear brakes that were shot. Jeremy also gave me a thorough inspection, showed me some concern spots I need to attend to but could wait for a small time. Loved that they showed me EXACTLY the problem unlike stealerships that just say "you got issues". HIGHLY recommend EMP and hope they stay honest and true (and I know they will !) Look forward to future business w these amazing mechanics...thanks again guys. Bobby P
The customer service I receive from Jeremy the owner is impeccable. He is very knowledgeable and has great customer service. I won't take my car anywhere else but his shop from now on
The slogan holds true. The guys at EMP really go the extra mile for great service.
I take cars to EMP for alignments, they do great work, and are on top of their game. They know toyotas well, are very responsive and attentive to customer service.
EMP was very helpful, knowledgeable,they had the parts on hand at the vehicle needed. They were able to mountain balance my tires or wheels without causing any damage to the wheels. Price for the service and maintenance was very reasonable. Will come back again for any type of vehicle service or maintenance. Highly recommended this is the place that goes the extra mile!
I have only gratitude for honest safe service .I always receive an estimate for services and notified if there are other concerns that need to be addressed. A reminder for the next due oil change is very important to me so i don't guess.
Thanks Jeremy
Recomendado
TA
Titus A.
Davidsonville, MD
12/08/2017
Good value for money
Excellent mechanic. Trustworthy. Convenient times. I am leery of the dealerships and big corporate garages as they tend to overcharge. I have up free oil service since he gives good service and can be trusted to give a fair deal. I have too many bad experiences with the big boys. Time to give my business to the little guy.
Just simply having a mechanic who wasn't charging dealer prices and would work with my schedule to minimize how much time I had to miss at work was wonderful. But also knowing I could trust I'd get quality work was great. I'm very happy you have found a new mechanic after having lost the one I've had for several years.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
Atención
Usamos cookies para personalizar contenido, habilitar cierta funcionalidad y rastrear análisis del sitio con fines de marketing. Usted consiente nuestras cookies si continúa utilizando este sitio web.
Cliente Verificado
