This is the worst car dealership experience, EVER!
This is the worst car dealership experience I've ever had. Went to buy a used 2020 Camaro ZL1 and the salesman who sold us the car had been using it has his personal vehicle for hundreds of miles. Had his phone connected to the car and everything. Put a dent in the wheelwell, didn't disclose the dent, showed us the car while it was being washed in a dark area. We took pictures before we left. They refused to honor that they did the damage to the vehicle even though we had pictures of the damage (good thing we took pics) before we took posession. I had to escalate it to GM Corporate. THEN I got the VIN inspection done, and sent it to the salesman. He never turned it in, so they canceled the registration of my car. Never called. Never emailed. No communication. Called them at month 6 of not having plates and they never called back. Finally emailed and they said they never got them and so I would have to register the vehicle on my own. DO NOT DO BUSINESS THERE. They are shady, they don't tell the truth, and they make it as hard as possible on out of state buyers.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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