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Edwards Hyundai

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(116 Reseñas)
82
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
Reseña Original
Calificación general 3.5/5Calificación general 3.5/5Calificación general 3.5/5Calificación general 3.5/5Calificación general 3.5/5
35
Total de ReScores
4.7
Promedio de ReScores
82
Puntuación Neta de Promotores ®

Detalles del Negocio

Categorías
Concesionario Hyundai
Contacto
(712) 366-9411
Horarios de Negocio No Proveídos

Horario del Negocio

* Central Time (Us & Canada)
1029 32nd Ave Council Bluffs, IA 51501
Reseñas de Departamento de ventas'
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(116 Reseñas)

TS
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TIMOTHY S.
La Vista, NE
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/26/2024
9
Categoría: Sales
Excellent customer service.
Very good customer service experience for buying my first newer car. Thanks to everyone who helped out.

Cliente verificado
Omaha, NE
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/05/2022
cliente verificadoCliente Verificado
10
Categoría: Sales
Great Experience!
This is our second car that we have gotten from Edwards and again they gave great service and were extremely helpful!
STEVE D W. de Edwards Hyundai respondió el 04/07/2022 09:15 AM

Thank you for taking the time to respond to our survey for your recent purchase from Edwards Hyundai. We value your feedback and we truly appreciate you choosing Edwards Hyundai. We realize that you could take your business anywhere and we are grateful that you chose us. If there is anything else we can assist you with, please don’t hesitate to reach out.

Thanks again,

Steve Winchell
Customer Experience Manager


SA
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Serena A.
Omaha, NE
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/30/2022
10
Categoría: Sales
Surprisingly great experience!
Never liked the whole process of buying a car but these guys dud an awesome job. Rick in sales lead me to a great deal on a car. Everyone was friendly qnd helpful. Conner in finance was cool too. I would recommend.
STEVE D W. de Edwards Hyundai respondió el 03/30/2022 09:31 AM

Thank you for taking the time to respond to our survey for your recent service visit at Edwards Hyundai. We value your feedback and we truly appreciate you choosing Edwards Hyundai. We realize that you could take your business anywhere and we are grateful that you chose us. If there is anything else we can assist you with, please don’t hesitate to reach out.

Thanks again,

Steve Winchell
Customer Experience Manager


JT
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Jose T.
Omaha, NE
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/29/2022
10
Categoría: Sales
Great overall experience
Nice and fast process. Found the car I was looking for even in this crazy market ?. My salesman was a guy name pepe. He did a good job and seemed to very knowledgeable about the Hyundai’s. Overall happy with the car because Hyundai has really stepped up its game.
STEVE D W. de Edwards Hyundai respondió el 03/30/2022 09:31 AM

Thank you for taking the time to respond to our survey for your recent service visit at Edwards Hyundai. We value your feedback and we truly appreciate you choosing Edwards Hyundai. We realize that you could take your business anywhere and we are grateful that you chose us. If there is anything else we can assist you with, please don’t hesitate to reach out.

Thanks again,

Steve Winchell
Customer Experience Manager


BG
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Benjamin G.
Omaha, NE
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/02/2022
cliente verificadoCliente Verificado
10
Categoría: Sales
Great experience
Had a wonderful experience at Edwards Hyundai. J.O. helped through the whole process and made everything super easy! Shannon with finance made sure we were well aware of all our options and got us the perfect fit for what we needed.
Thank you!
STEVE D W. de Edwards Hyundai respondió el 03/02/2022 09:19 AM

Thank you for taking the time to respond to our survey for your recent purchase from Edwards Hyundai. We value your feedback and we truly appreciate you choosing Edwards Hyundai. We realize that you could take your business anywhere and we are grateful that you chose us. If there is anything else we can assist you with, please don’t hesitate to reach out.

Thanks again,

Steve Winchell
Customer Experience Manager


Cliente verificado
Omaha, NE
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/15/2022
cliente verificadoCliente Verificado
10
Categoría: Sales
Had a very good excuse
Our Salesman Andy was great. And Shannon with finance was very helpful
STEVE D W. de Edwards Hyundai respondió el 02/16/2022 09:12 AM

Thank you for taking the time to respond to our survey for your recent purchase from Edwards Hyundai. We value your feedback and we truly appreciate you choosing Edwards Hyundai. We realize that you could take your business anywhere and we are grateful that you chose us. If there is anything else we can assist you with, please don’t hesitate to reach out.

Thanks again,

Steve Winchell
Customer Experience Manager


Cliente verificado
Hooper, NE
2022 Hyundai Sonata Hev
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/09/2022
cliente verificadoCliente Verificado
10
Categoría: Sales
Efficient and Quick to Respond
Edwards was exceptionally responsive. I decided I was going to buy a car on their lot on a Thursday morning via email and by 7pm that night I had the car in my possession. All was smooth and well-prepared. I love my car and the experience was very positive. Highly recommend!
STEVE D W. de Edwards Hyundai respondió el 02/09/2022 09:16 AM

Thank you for taking the time to respond to our survey for your recent purchase from Edwards Hyundai. We value your feedback and we truly appreciate you choosing Edwards Hyundai. We realize that you could take your business anywhere and we are grateful that you chose us. If there is anything else we can assist you with, please don’t hesitate to reach out.

Thanks again,

Steve Winchell
Customer Experience Manager


NN
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Nick N.
Omaha, NE
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/05/2022
10
Categoría: Sales
Great experience!
Initially was was sent home with a Tucson that was only FWD when I had asked for an AWD. Came back the next day and was able to work out an exchange with a newer and better Tucson with AWD. I worked with Logan both times and he was incredibly awesome, extremely helpful, knowledgeable, and helped me get into the car that was right for me! The finance department was also incredible! I would for sure recommend to anyone!
STEVE D W. de Edwards Hyundai respondió el 02/05/2022 10:10 AM

Thank you for taking the time to respond to our survey for your recent service visit at Edwards Hyundai. We value your feedback and we truly appreciate you choosing Edwards Hyundai. We realize that you could take your business anywhere and we are grateful that you chose us. If there is anything else we can assist you with, please don’t hesitate to reach out.

Thanks again,

Steve Winchell
Customer Experience Manager


MS
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Mary S.
Omaha, NE
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/25/2022
cliente verificadoCliente Verificado
10
Categoría: Sales
New car
After my husband’s death I had two older vehicles. I traded both and bought a newer car with all of the safety features my children wanted me to have. Everyone at Edwards made this easy and actually enjoyable.
STEVE D W. de Edwards Hyundai respondió el 01/26/2022 09:17 AM

Thank you for taking the time to respond to our survey for your recent purchase from Edwards Hyundai. We value your feedback and we truly appreciate you choosing Edwards Hyundai. We realize that you could take your business anywhere and we are grateful that you chose us. If there is anything else we can assist you with, please don’t hesitate to reach out.

Thanks again,

Steve Winchell
Customer Experience Manager


Cliente verificado
Glenwood, IA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/05/2022
cliente verificadoCliente Verificado
10
Categoría: Sales
Great service
They were very helpful and I really enjoyed my first car buying experience.
STEVE D W. de Edwards Hyundai respondió el 01/07/2022 10:21 AM

Thank you for taking the time to respond to our survey for your recent purchase from Edwards Hyundai. We value your feedback and we truly appreciate you choosing Edwards Hyundai. We realize that you could take your business anywhere and we are grateful that you chose us. If there is anything else we can assist you with, please don’t hesitate to reach out.

Thanks again,

Steve Winchell
Customer Experience Manager


KP
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Katerina P.
Ankeny, IA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/23/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Great experience overall
Conner my salesman made the experience wonderful and easy. He listened and made sure I got whatever I could from the deal where I felt valued ! Very accommodating facilities and they went above and beyond to make sure I was comfortable and happy.
STEVE D W. de Edwards Hyundai respondió el 12/24/2021 07:29 AM

Thank you for taking the time to respond to our survey for your recent purchase from Edwards Hyundai. We value your feedback and we truly appreciate you choosing Edwards Hyundai. We realize that you could take your business anywhere and we are grateful that you chose us. If there is anything else we can assist you with, please don’t hesitate to reach out.

Thanks again,

Steve Winchell
Customer Experience Manager


Cliente verificado
Omaha, NE
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/14/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Cool beans
very fast very efficient
STEVE D W. de Edwards Hyundai respondió el 12/15/2021 09:19 AM

Thank you for taking the time to respond to our survey for your recent purchase from Edwards Hyundai. We value your feedback and we truly appreciate you choosing Edwards Hyundai. We realize that you could take your business anywhere and we are grateful that you chose us. If there is anything else we can assist you with, please don’t hesitate to reach out.

Thanks again,

Steve Winchell
Customer Experience Manager


WR
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William R.
Plattsmouth, NE
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/21/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Good,much less stressful than I anticipated
Peter was our salesman,a very knowledgeable and polite young man. If you considering purchasing a vehicle there, definitely ask for Peter.

Reseña Original
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
12/09/2021
7
Categoría: Sales
the experience of buying a new vehicle
buying a vehicle is always stressful, the staff at Edward's were very polite, helpful and attentive. Our salesman Peter did a wonderful job,very knowledgeable young man. I would recommend going to them.
STEVE D W. de Edwards Hyundai respondió el 12/09/2021 09:16 AM

Thank you for your response William. We would like the opportunity to address your concerns. At your earliest convenience, please reach out to me. As the Customer Experience Manager, I take all information good and bad to teach our staff to make them better at what we do. Please call me at 712-366-9411 or email me at swinchell@edwardsautogroup.com. Your feedback is valuable and helps us to know where our best opportunities for improvement are. Our goal is to exceed our guest expectations. We do value you and your business.

Sincerely,

Steve Winchell
Customer Experience Manager


BS
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Branden S.
Council Bluffs, IA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/08/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Zoom Zoom
Todd got me in and out quickly. He was punctual and provided a lot of information on the vehicle, he was able to inform me of the options I had and was able to get me on the road asap. Thanks again Todd. I'm definitely enjoying the new car. My daughter just keeps saying "wooow!" every time we go for a ride in it.
STEVE D W. de Edwards Hyundai respondió el 12/08/2021 01:52 PM

Thank you for taking the time to respond to our survey for your recent purchase from Edwards Hyundai. We value your feedback and we truly appreciate you choosing Edwards Hyundai. We realize that you could take your business anywhere and we are grateful that you chose us. If there is anything else we can assist you with, please don’t hesitate to reach out.

Thanks again,

Steve Winchell
Customer Experience Manager


Cliente verificado
Omaha, NE
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/02/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Excellant job
Peter Fuentes did an excellent job he was very friendly and supportive of my needs and wants
STEVE D W. de Edwards Hyundai respondió el 12/03/2021 09:13 AM

Thank you for taking the time to respond to our survey for your recent purchase from Edwards Hyundai. We value your feedback and we truly appreciate you choosing Edwards Hyundai. We realize that you could take your business anywhere and we are grateful that you chose us. If there is anything else we can assist you with, please don’t hesitate to reach out.

Thanks again,

Steve Winchell
Customer Experience Manager


Mostrando Reseña 1 - 15 de 116 en total
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