My car had a strange noise coming from the back, random and unpredictable, so I left it at EDI and wished them good fortune in finding the source of the noise. Well two days later the car was ready for pick up minus the noise, plus another part replaced that I authorized to upgrade. Fair price, quality work, no surprises. When EDI says that the repair is under warranty, it actually is... go figure...
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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