My car had a strange noise coming from the back, random and unpredictable, so I left it at EDI and wished them good fortune in finding the source of the noise. Well two days later the car was ready for pick up minus the noise, plus another part replaced that I authorized to upgrade. Fair price, quality work, no surprises. When EDI says that the repair is under warranty, it actually is... go figure...
AS
Alex S.
Crystal Lake, IL
11/26/2021
10
Strange noise
My car had a strange noise coming from the back, random and unpredictable, so I left it at EDI and wished them good fortune in finding the source of the noise. Well two days later the car was ready for pick up minus the noise, plus another part replaced that I authorized to upgrade. Fair price, quality work, no surprises. When EDI says that the repair is under warranty, it actually is... go figure...
Pat and Wendy do a fantastic job serving their customers. You know that when you bring your car in for service it will be handled with care. Trust is a word that I would use for the EDI team. Trust your car will be handled as if it was there own.
I was nervous on taking in the truck to any mechanic because of the bad experience I had. But EDI Auto Repair made me feel at ease and confident that the services received are great quality. I trust in them and they have gained a life long customer.
Great shop. They figured out what was wrong with my car quickly after honda dealer mechanic couldn't. I've coming here for a few years now and highly recomend this place.
The car was in terrible shape and after I explained the problem, they took charge, examined the car, esimated the cost of repair and completed the repairs in a timely fashion
First time using them, happy with the service received.
I was referred to them by a friend, and needed some help on my Xterra. They were surprisingly up front with what I needed. Completed the work in a quick manner, and we had a truck back by the end of the day. I’m definitely going to use them from here on.
We have trusted Pat and Wendy with our vehicles for many years. We have had vehicles that have been problematic to say the least and Pat always went above and beyond to figure out and fix the problem This is not your average shop. They pour their heart and soul into their business and treat you like family. We won't take our cars anywhere else!
I recently gave birth and have a toddler but our car needed to get it’s oil changed. EDI came to my house and picked up my car to get it serviced!!! This option is a game changer for moms with small kids or anyone who can’t make it to the shop. We were given a copy of a detailed inspection of our car along with pictures to prove what needs to get fixed. This shop is willing to help it’s customers however they can and they go the extra mile to meet our needs.
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