After my initial review, management called and they scheduled an appointment to go over the vehicle features. We’re happy they took the time to call to make sure we’re happy with our purchase, so far we’re loving our new car and would definitely recommend this vehicle and this dealer as well.
Reseña Original
03/01/2022
8
Categoría: Sales
Do your own research on the vehicle features.
They were super friendly, but our salesperson didn’t know anything about the EV we purchased. Would be nice to have someone go over the vehicle features including how to charge since this was our first EV purchase. There’s a few rebates and they only mentioned one, there’s several that total a few thousand dollars. Had our friend not mentioned that, we would only received the one they mentioned. No one has called to see if we have any questions or concerns. We knew exactly what vehicle we wanted, it was an easy sale but definitely need to train the salesperson on new technology.
MARIKA Y. de Dublin Hyundai respondió el 03/01/2022 04:09 PM
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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