DO NOT GO TO THIS PLACE!!! I took my car in on a Saturday morning and asked for a wheel alignment. They wrote up an invoice and said it was going to take about two hours. So I left the car and took a $20 Uber home. A couple of hours later, they called and said they can’t do the job because the technician that works on the European cars was not in. I had to spend $23 on another Uber to get back to the shop. They were very nonchalant and nasty and I spent $43 and still no wheel alignment. My issue is if the person was not there that could do the work on my car, why not just tell me before I spent money going to and from their location. Then when I called to complain, the owner said the notes said that they’d referred me to a dealership; which is a complete lie. Then I asked who the owner was and he said it was corporately owned, which is another lie. He is the actual owner. His name is Omid (biggest liar ever)
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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