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Downey Car Care Center

Puntuación Promedio
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(463 Reseñas)
-100
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
Reseña Original
Calificación general 2.5/5Calificación general 2.5/5Calificación general 2.5/5Calificación general 2.5/5Calificación general 2.5/5
2
Total de ReScores
3.0
Promedio de ReScores
-100
Puntuación Neta de Promotores ®

Detalles del Negocio

Contacto
(562) 923-2300

Horario del Negocio

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 6:00 PM
Sun
8:00 AM - 4:30 PM
* Pacific Time (Us & Canada)
9536 Firestone Blvd Downey, CA 90241
Reseñas de Downey Car Care Center's
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(463 Reseñas)

VW
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Vincent W.
Long Beach, CA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
10/09/2024
0
Wheel alignment
DO NOT GO TO THIS PLACE!!! I took my car in on a Saturday morning and asked for a wheel alignment. They wrote up an invoice and said it was going to take about two hours. So I left the car and took a $20 Uber home. A couple of hours later, they called and said they can’t do the job because the technician that works on the European cars was not in. I had to spend $23 on another Uber to get back to the shop. They were very nonchalant and nasty and I spent $43 and still no wheel alignment. My issue is if the person was not there that could do the work on my car, why not just tell me before I spent money going to and from their location. Then when I called to complain, the owner said the notes said that they’d referred me to a dealership; which is a complete lie. Then I asked who the owner was and he said it was corporately owned, which is another lie. He is the actual owner. His name is Omid (biggest liar ever)

JS
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Jaime S.
Downey, CA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
12/19/2023
0
Bad experience!!!!!!
Worse experience ever, I drop my car at 8:20 morning just to have a rear brake change even I bring the parts with me, I show up almost 4 pm after 7 hrs 1/2 just to discover that they didn’t do anything to my car, I make an appointment a day before just to avoid wasting time but was worse, if you don’t want to waste you time, don’t go there!!!!!! WORSE OF THE WORSE!!!!!!!

SH
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Shawn H.
Bellflower, CA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
02/24/2022
0
Terrible Shop
Took my car here to have the AC serviced and they found some other things that needed to be fixed. While making the repairs on my 2000 Corvette they broke the drink holder in the center consol. Instead of just fixing it correctly they kept trying to do the cheap fix. They would tell me parts were in but I would take the car back and they couldn't find the parts. I did this numerous times and took countless hours off work to drop off and pick up the car. Finally after 5 months I got them to just order the center console and when they put the new one in it still was not fixed correctly. Now I am trying to sell the car and I find out on the Vehicle History report they reported 22, 000 more miles than are currently on the car. This place is terrible! I would never take my worst enemies car here for anything!!!!

CB
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Cindy B.
Downey, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/16/2019
Fast friendly service
I totally recommend Downey Auto Care. Very honest and reasonable cost.
Recomendado

BL
Bob L.
Downey, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/28/2018
cliente verificadoCliente Verificado
Categoría: Service
Bob said the employees were on top of the service.
Recomendado

BR
Bobby R.
Perris, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/25/2018
cliente verificadoCliente Verificado
Categoría: Service
Bobby said the staff was very attentive and helped him out with the car wash and oil change. It was a good experience.
Recomendado

CR
Christopher R.
Paramount, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/22/2018
cliente verificadoCliente Verificado
Categoría: Service
Christopher said service went very well at this facility.
Recomendado

OJ
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OMAR J.
Long Beach, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/17/2018
cliente verificadoCliente Verificado
Expedition 2017 air suspension
The Service was excellent, thanks for the communication, excellent costumer service,Shawn always telling me was happening with my truck
Recomendado

RM
Raymand M.
Los Angeles, CA
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
08/15/2018
cliente verificadoCliente Verificado
Categoría: Service
Raymand said the service was really good. He loves the place, but the work took about an hour and half.
Recomendado

RH
Ralph H.
Downey, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/13/2018
cliente verificadoCliente Verificado
Categoría: Service
Ralph said the business has great service. They have great prices.
Recomendado

SM
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SUSAN M.
Downey, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/11/2018
cliente verificadoCliente Verificado
Staff makes you feel very welcomed and they really care about your needs!!
I'm a senior citizen that basically limped into your shop with very old tires and one flat. Edgar waited on me and I explained I was on a very limited budget. He spent some time with me trying to get me tires that were good and would fit into my budget. There was NO push to try to sell me more expensive tires. Edgar also saw to it that I had a cold bottle of water, offered some snacks and even gave me pizza they had ordered in for a training meeting for the employees! The waiting room was very clean and comfortable and the restroom was also spotless! My car also received a free bath after it got it's new tires! I would highly recommend Downey Car Care Center to everyone that wants a very pleasant experience!
PS: I've had my oil changed here a couple times now. Another time... I came in because something was hanging down in the front of my motor. I was really scared it was going to be something major! The mechanic found some sort of a shield in front of the motor that had fallen. They fixed it and never even charged me! I highly doubt there's many places you could ever get that kind of service!! Thank you for caring about a little "old" lady!!
Recomendado

YL
Yoojin L.
South Gate, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/11/2018
cliente verificadoCliente Verificado
Categoría: Service
Yoojin said that the owner and staff are very nice.
Recomendado

AR
Adam R.
Los Angeles, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/07/2018
cliente verificadoCliente Verificado
Categoría: Service
Adam said the business provides professional service..
Recomendado

Cliente verificado
Downey, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/03/2018
cliente verificadoCliente Verificado
Sean!
Great service. Great price. Great people.
Recomendado

ES
Edger S.
Long Beach, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/02/2018
cliente verificadoCliente Verificado
Categoría: Service
Edgar said they quick and professional.
Recomendado

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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.