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Direct Tire & Auto Service

Puntuación Promedio
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(739 Reseñas)
88

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
1
Total de ReScores
4.0
Promedio de ReScores
88
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

At Direct Tire & Auto Service, we will get your vehicle back on the road. We will earn your trust with service excellence, smart value and our emphasis on convenience. For years, we've been servicing Watertown, MA and the surrounding areas. At Direct Tire & Auto Service, we will get your vehicle back on the road. We will earn your trust with service excellence, smart value and our emphasis on convenience. For years, we've been servicing Watertown, MA and the surrounding areas.

Categorías
Mantenimiento de automóviles, Reparación de automóviles, Venta y reparación de neumáticos
Contacto
(617) 923-1800

Horario del Negocio

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
126 Galen Street Watertown, MA 02472
Reseñas de Direct Tire & Auto Service's
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(739 Reseñas)

BB
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BRANDON B.
Brighton, MA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
06/13/2026
cliente verificadoCliente Verificado
0
Unprofessional
rude & unprofessional handling of my vehicle
Clark G., Controller de Direct Tire & Auto Service respondió el 06/13/2026 08:31 AM

Mr. Baez, I've read your Google review with a bit more detail, and I am so very sorry to hear of your experience. I hope you understand, this is not what we strive for and not what our reputation is built on. Doug is off this week, but I will chat with Rick first thing about what went on.  Love to get an opportunity for a second chance.

Clark G., Controller de Direct Tire & Auto Service respondió el 06/13/2026 08:32 AM

Greetings, I have read your Google review with a bit more detail, and I am very disappointed to hear of what happened. I hope you understand that our reputation is built on excellent customer service and to hear of such a serious breach is very disappointing. Doug is off this week, but I will be chatting with Rick first thing about what happened. I can assure you if you were to give us a second opportunity, very experience would be very different.

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.