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SureCritic / Reparación de móviles / DFW Mobile Mechanics
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DFW Mobile Mechanics

Puntuación Promedio
Calificación general 3.7/5Calificación general 3.7/5Calificación general 3.7/5Calificación general 3.7/5Calificación general 3.7/5
3.7
(3 Reseñas)
33
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Detalles de la Puntuación

5 stars
66%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
33%

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas™

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores™
-
Promedio de ReScores™
33
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

DFW Mobile Mechanics, your trusted solution for on-site auto repair and maintenance. DFW Mobile Mechanics, your trusted solution for on-site auto repair and maintenance.

Categorías
Reparación de móviles, Reparación de automóviles, Taller de reparaciones
Contacto
(682) 208-2106
Visitar Sitio Web
Open
Horario del Negocio

Horario del Negocio

Mon
6:00 AM - 10:00 PM
Tue
6:00 AM - 10:00 PM
Wed
6:00 AM - 10:00 PM
Thu
6:00 AM - 10:00 PM
Fri
6:00 AM - 10:00 PM
Sat
9:30 PM - 10:00 PM
Sun
6:00 AM - 10:00 PM
* Central Time (Us & Canada)
We Come To You Dallas, TX 75243
Obtener Direcciones
Reseñas de DFW Mobile Mechanics'
Calificación general 3.7/5Calificación general 3.7/5Calificación general 3.7/5Calificación general 3.7/5Calificación general 3.7/5
3.7
(3 Reseñas)
Escribir una Reseña
Reseñas Recientes
RC
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R C.
Justin, TX
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
03/04/2025
0
Bad Business Practices
Beware before using DFW Mobile Mechanics. Had a straight forward conversation with David and Ash concerning getting keys recoded. They quoted me $150 diagnostic fee to clear a fault. If they could clear fault, they could recode the keys. If not, would be additional charges depending upon what needed to be fixed. Paid the $150, they showed up, cleared the fault, then charged me an additional $200 for the recoding of the keys. Total time spent from arrival was 20 minutes. Nowhere in my two prior conversations with them did they tell me it would be an additional $200 for coding the keys. Normally, I would say that's just poor business practice on their part, but in this case, I believe I was ripped off.
The Team at de DFW Mobile Mechanics respondió el 03/23/2025 11:22 AM

Thank you for bringing this matter to our attention. At DFW Mobile Mechanics, we strive to maintain clear and transparent communication with our customers, and we regret any misunderstanding regarding the charges for the services provided.

To clarify, our diagnostic fee covers the initial fault diagnosis and clearing the fault, as discussed. Additional charges, such as the $200 for key recoding, reflect the specialized labor and tools required for that procedure. We apologize if this was not clearly communicated during our prior conversations, as that is never our intention.

We value your feedback and would welcome the opportunity to discuss this further to address your concerns and ensure we continue to improve our communication and service practices. Please feel free to contact us directly at (682) 208-2106 so we can work toward a resolution.

Thank you again for your feedback

Cupones de servicios y Publicaciones
We sincerely appreciate your trust in DFW Mobile Mechanics for your engine replacement! ?? It's our mission to provide comfort and quality service. Thank you for choosing us! #DFWMobileMechanics #CustomerSatisfaction
Más información
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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