Reseñas que incluyen

Delray Hyundai 145

Oil Change 105

Problem 102

Care 81

Service Advisor 64

Reseñas Recientes

Kim N.

Boca Raton, FL

01/16/2024

Categoría: Service

Difficult, Slow, Unprofessional

We just purchased a Genesis for CASH and it was the most convoluted car purchase we have ever experience. First the salesmen are vague and like to play a shell game with over promise and under deliver when they present the offer. The said the could not deal off MSRP, but needed up doing so when we got up to leave and go to another dealer. Once we came to terms it took over an hour of sitting around before we could sit down with the 'finance manager'....that is a huge overstatement. The process is the most ass-backward way of doing business than i have ever experienced in my 45+ years in business. They ask you to initial that you have read and agree to ALL the purchase paperwork, included arbitration agreements, purchase docs and more, before they provide it to you to read. We went to pick up the car today because of the holiday we could not get a cashier's check and they stated that they NO LONGER has the window sticker to give us AND we had to insist on getting a copy of the paperwork we signed. They had NO INTENTION of giving it to us. Needless to say, we will NOT be back and will take the car to a different dealership for service. If we EVER purchase another Genesis it will not be from Delray Hyundai.....Don't use Sammy or Angelo unless you want a lot of BS.

Ver todas las Reseñas

Negocios Cerca de Ti

Eric's Wrench

5.0

(1,176 Reseñas)

AutoWorks Delray

5.0

(245 Reseñas)

Tires4U2