It took forever to find an opening for a basic oil change. Showed up at scheduled date and time and was told I didn’t have an appointment. Rescheduled for a later date and then received an email that I missed my appointment…the one that I was told didn’t exist. Then received a call a week later to reschedule the reschedule. Unacceptable. I asked to have a manager to call me to discuss and the rude receptionist said he’s going to tell you the same thing I’ve told you. Waited several hours once my car was able to be serviced, and all of the customers waiting stated that they would be shopping elsewhere based on their poor experiences, as will I. Definitely a big downgrade from the service that I’ve been accustomed to at this location. The only thing this service center was consistent with was bad service.

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Delray Tire and Auto