THE LAST TIME I WAS THERE TO GET SERVICE FOR MY MONTERO SPORT DE ANZA AUTO CHARGED ME $1,150. DE ANZA AUTO DID NOT FIX THE PROBLEM WITH THE NO SMOG PASS ISSUE!!! SHORTLY AFTER THIS THE CHECK ENGINE LIGHT WENT ON!!! DE ANZA AUTO STILL CHARGED ME!!! I TRIED CALLING MO SEVERAL TIMES AND HE NEVER RETURNED MY CALL!!! MO IS EITHER THE OWNER OR THE SHOP MANAGER. YOU SHOULDN'T TREAT YOUR CLIENTS THIS WAY!!! DO YOURSELF A FAVOR AND DO NOT GIVE THEM YOUR BUSINESS!!! THEY ARE NOT TRUSTWORTHY!!! ONLY IN IT FOR THE PROFIT!!! THEY DO NOT CARE ABOUT THEIR CLIENTS!!!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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