Beware. I was interested in a 2018 Audi A5. I had turned in my 2017 Challenger due to lemon law and I was given a check for payments made. I was told by Manuel Roa that they would work on a deferred down payment to allow the funds hit my account so I wouldn’t be with out a car. I said are you sure because I do not want to waste my time of a deal can’t be made. He said “don’t worry about it we’ll definitely figure something out, just come down so at least you can test drive the car and go from there.” I arrive and Manuel is no where to be found and I’m pawned off to another salesman, Ari. I asked where Manuel, we don’t know he might be dropping off another customer. I spent two and half hours at the dealership to come to the end con conclusion that they would not honor what Manuel said and they even told me they called him and that he never said they could do a deferred payment for me. What a liar! Deceptive tactics to get you down there at any cost! Hmm and he never did come back to the dealership after “dropping off” a customer.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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