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SureCritic / Reparación de automóviles / DCH Audi Oxnard
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DCH Audi Oxnard

Puntuación Promedio
Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5
2.3
(6 Reseñas)
-100
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Detalles de la Puntuación

5 stars
33%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
66%

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas™

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores™
-
Promedio de ReScores™
-100
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

We ensure our customers feel welcome with warmth and sincerity. We ensure our customers feel welcome with warmth and sincerity.

Categorías
Reparación de automóviles, Mantenimiento de automóviles, Concesionario de coches nuevos
Contacto
(888) 276-0014
Horarios de Negocio No Proveídos

Horario del Negocio

* Pacific Time (Us & Canada)
1521 Auto Center Drive Oxnard, CA 98036
Obtener Direcciones
Reseñas de DCH Audi Oxnard's
Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5
2.3
(6 Reseñas)
Escribir una Reseña
Reseñas Recientes
JT
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Jason T.
Glendale, CA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
09/17/2021
0
Terrible experience
Do not come to this dealer you will regret wasting your time. Awful management
FA
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Frank A.
Simi Valley, CA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
06/15/2021
Deceptive and dishonest
Beware. I was interested in a 2018 Audi A5. I had turned in my 2017 Challenger due to lemon law and I was given a check for payments made. I was told by Manuel Roa that they would work on a deferred down payment to allow the funds hit my account so I wouldn’t be with out a car. I said are you sure because I do not want to waste my time of a deal can’t be made. He said “don’t worry about it we’ll definitely figure something out, just come down so at least you can test drive the car and go from there.” I arrive and Manuel is no where to be found and I’m pawned off to another salesman, Ari. I asked where Manuel, we don’t know he might be dropping off another customer. I spent two and half hours at the dealership to come to the end con conclusion that they would not honor what Manuel said and they even told me they called him and that he never said they could do a deferred payment for me. What a liar! Deceptive tactics to get you down there at any cost! Hmm and he never did come back to the dealership after “dropping off” a customer.
No Recomendado
RC
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Romina C.
Manhattan Beach, CA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
02/11/2020
Terrible Experience
I have owned Audi cars for over 12 years, this dealership truly makes the brand look bad. The sales people can be completely unprofessional and rude. We went there a few times to look at cars, and had a good experience at first, but since we didn't buy a car there, they started to get ruder, and ruder. It reached the point where one of the sales person said my partner could not test drive a car unless he buys it, which sounded like a mild coercion. Last time we visited they said they lost the key to one of their cars! yet when we called the next morning one of the sales people, Larry said: "Of course we have the key"! when we asked... but when he realized he was talking to the same people who visited the previous night he said oh yes we lost the key, we will call you when we find it... It all sounded like a complete lie. AUDI Oxnard should just tell us we don't want your business here, but for legal reasons probably, they just rather treat people unprofessionally, and in a rude way. I would agree with another review here... This would never happen in Audi Beverly Hills. I have gone there several times to get parts for my car, and see new cars and service has been great. It has been the same with Audi Pacific. I have had the worst experience as an Audi customer at Audi Oxnard.
No Recomendado
FM
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F M.
Camarillo, CA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
12/30/2019
Definately NO "Vorsprung durch Service"
I took my 2016 Q7 for a couple of services to Audi Oxnard which is the closest dealership to where I live. The first service was a 10000 mile check. The second was again a regular check and an oil change and an update. Each time they needed a whole day to complete the job. I was promised to be notified after the work was completed. In both instances I never received the call but had to call myself several times to get the status of my vehicle.
In September 2019 I traded in the Q7 in for an e-Tron. As Audi Oxnard is the closest dealership I wanted to give them a chance to get my business. The offer that they gave me was so bad that I left without buying the vehicle at the Oxnard Audi dealership. Instead I purchased the car from the dealership were I got the Q7 three years before for a much better price.
A few days ago I purchased another Audi. This time I did not even bother to to go out to Oxnard as their selection of the model was limited. Therefore I ended up getting my A8L at a different dealership. I had problems with the setup of my Audi App and needed help. So I turned to Audi Oxnard. I should have been warned from my previous experiences! Cesar from the service department referred me to a sales person. His first reaction after me explaining my problem was to ask me were I bought the car. He was very unenthusiastic and told me only because he is a “nice person” he would try to help me. After being in the car with me for less than 60 seconds without a result we went inside the dealership to his computer. My App was already set up on the phone and just needed some more input from Audi. Suddenly he decided that his help would stop right here and sent me back to my vehicle advising me I should try myself. Of cause this didn't work as he didn't submit the missing data. I went back inside, the person that I talked to was gone, and again asked for help in their service department. In a rather brisk tone I was told that Audi Oxnard was not willing to deal with my problem and I should turn instead to the dealership where I bought the car. Cesar was friendly but I am not mentioning the other names as I don't want anybody to get in trouble.
Audi builds great cars and I have been owning their premium cars for decades. I have dealt with quite a few dealerships and had overall good experiences. But today's experience at Audi Oxnard was so disappointing that I felt the need to share this.
No Recomendado
MS
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Mark S.
Camarillo, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/08/2015
Robert Duarte- Great experience
I never write reviews unless my experience is either exceptional or horrible. I just purchased a Audi A7 from a gentleman named Robert Duarte. I hate buying a vehicle because you usually get the sales run around and I end up in a bad mood by the time I purchase the car. All I ask is tell me the truth about the price and terms and I will make up my mind immediately. Working with Robert was smooth and easy. He did what he said with no surprises and was a joy to work with. The bottom line is I got a amazing vehicle for a great price. I know where I will shop the next time I get a new car.
Recomendado
WW
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Willyn W.
Malibu, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/12/2013
Exceptional customer service
Went in to buy a trade in Infiniti I found on autotrader, and was amazed by the service I received. They spent all day supplying me with every piece of information that I requested on the car. On top of that they went above and beyond to meet my price to the best of their ability. My salesman was Tyler who had the best attitude of any salesperson I have dealt with. Kenneth helped with the paper work and was equally as impressive. If you buy a car do it at DCH Oxnard and ask for Tyler.
Recomendado
RS
Rudi S.
THOUSAND OAKS, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/08/2013
cliente verificadoCliente Verificado
Categoría: Service
Recomendado
SD
Sam D.
VENTURA, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/07/2013
cliente verificadoCliente Verificado
Categoría: Service
Sam said this business provided good service. He suggested they could serve him better by lowering their prices.
Recomendado
JB
Jenelle B.
VENTURA, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/06/2013
cliente verificadoCliente Verificado
Categoría: Service
Jenelle said she spent $800 on repairs for her most recent service, and asked them to wash her vehicle. When she got her vehicle back it looked as if they had done a $2 car wash she could get on the streets. She would like a better car wash when she spends so much money. Jenelle insisted she was completely satisfied with her service.
Recomendado
JA
Jennie A.
FILLMORE, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/06/2013
cliente verificadoCliente Verificado
Categoría: Service
Jennie said they were polite and they were done in a timely manner.
Recomendado
JB
Jonathon B.
VALENCIA, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/06/2013
cliente verificadoCliente Verificado
Categoría: Service
Jonathon said he had no complaints and he was satisfied with the service.
Recomendado
CS
Charles S.
AGOURA HILLS, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/06/2013
cliente verificadoCliente Verificado
Categoría: Service
Charles said they're reliable.
Recomendado
SS
Sonia S.
OXNARD, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/06/2013
cliente verificadoCliente Verificado
Categoría: Service
Sonia said they did everything right. They answered all her questions. They were helpful.
Recomendado
MG
Maria G.
OXNARD, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/06/2013
cliente verificadoCliente Verificado
Categoría: Service
Spoke with Maria's daughter. She said Maria was very pleased with how they answered her questions.
Recomendado
AC
Alejandro C.
OXNARD, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/06/2013
cliente verificadoCliente Verificado
Categoría: Service
Alejandro said he was satisfied.
Recomendado
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