I brought my vehicle in for an oil change. I had scheduled this appointment and given my information two days before.
The guy at the desk said okay, I'll give you a call when it's done.
Three hours late I go back due to receiving no phone call.
Same guy says it's done. He charges me for the oil change and, i would later find, windshield wiper fluid I did not ask for. This is the second time he's done this, but I let it go.
As he hands me the keys he mentions "Your breaks should be good for another few oil changes." I think it's a bit odd for him to mention the breaks. I take the keys and drive less than a mile away.
He also tried to "fix" my license plate. The top left screw is stuck, and me nor any of my other friends could get it out for fear of breaking the actual car plastic. I had my plate secured by a screw on the right corner, slightly askew. Tight enough to hold it in place and not move. The guy who worked on my car had bent the license plate over the top left screw and secured it with one opposite to the one I had holding it. As it appears he could not get it out either. I did not ask for this. I can see he was trying to help, I would have rathered he left it be or ask than to bend the plate over the screw.
The next time I restarted my car the brake light is on. I check the fluid, it is fine. I call ahead of time and schedule them to be looked at.
The car was brought in.
I detailed "Brake light on after being seen for just an oil change
Just brake light, flashing continuously, no instances where it stops. I can feel it working though when engaged and disengaged. Would like a refund on wiper fluid"
He popped the hood and checked the fluid. He was told it was just in for just an oil change. He took out a scanner and scanned the codes. When asked what they were he ignored the request. He checked around the car and got on the ground on the back driver side to look at the breaks for about three minutes. He went back to the hood, cleared the codes. He says "Hey I just cleared the code, if it pops back up bring it back into the shop. The only thing I can think of is it being the break actuators, however it could just be the computer being weird." When asked for the code again there was no response. When mentioning the refund for the wiper fluid as just an oil change was requested he says “this was nothing we did, it’s the cars fault due to its computer.” “over three dollars?” and "This is fVcK3d up." He then gave cash and stormed in.
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The guy at the desk said okay, I'll give you a call when it's done.
Three hours late I go back due to receiving no phone call.
Same guy says it's done. He charges me for the oil change and, i would later find, windshield wiper fluid I did not ask for. This is the second time he's done this, but I let it go.
As he hands me the keys he mentions "Your breaks should be good for another few oil changes." I think it's a bit odd for him to mention the breaks. I take the keys and drive less than a mile away.
He also tried to "fix" my license plate. The top left screw is stuck, and me nor any of my other friends could get it out for fear of breaking the actual car plastic. I had my plate secured by a screw on the right corner, slightly askew. Tight enough to hold it in place and not move. The guy who worked on my car had bent the license plate over the top left screw and secured it with one opposite to the one I had holding it. As it appears he could not get it out either. I did not ask for this. I can see he was trying to help, I would have rathered he left it be or ask than to bend the plate over the screw.
The next time I restarted my car the brake light is on. I check the fluid, it is fine. I call ahead of time and schedule them to be looked at.
The car was brought in.
I detailed "Brake light on after being seen for just an oil change
Just brake light, flashing continuously, no instances where it stops. I can feel it working though when engaged and disengaged. Would like a refund on wiper fluid"
He popped the hood and checked the fluid. He was told it was just in for just an oil change. He took out a scanner and scanned the codes. When asked what they were he ignored the request. He checked around the car and got on the ground on the back driver side to look at the breaks for about three minutes. He went back to the hood, cleared the codes. He says "Hey I just cleared the code, if it pops back up bring it back into the shop. The only thing I can think of is it being the break actuators, however it could just be the computer being weird." When asked for the code again there was no response. When mentioning the refund for the wiper fluid as just an oil change was requested he says “this was nothing we did, it’s the cars fault due to its computer.” “over three dollars?” and "This is fVcK3d up." He then gave cash and stormed in.
Two days later my brake light is back on.