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Crest Collision Center

Puntuación Promedio
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(797 Reseñas)
-100
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Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
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Total de ReScores
-
Promedio de ReScores
-100
Puntuación Neta de Promotores ®

Detalles del Negocio

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We repair all makes and models. Lifetime Warranty on all repairs. We repair all makes and models. Lifetime Warranty on all repairs.

Categorías
Carrocería del automóvil, Taller de carrocería, Reparación de colisiones
Contacto
(972) 423-1512

Horario del Negocio

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Central Time (Us & Canada)
420 Lexington Dr. Plano, TX 75075
Reseñas de Crest Collision Center's
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(797 Reseñas)

MT
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Michael T.
Dallas, TX
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
07/25/2019
Crest caused more damage to my car than when I initially brought it in
Dallas experienced a big storm in the middle of June. This caused damage to my Volvo car resulting in many, mini paint chips along the passenger side of my car and hood, scratches in the windshield and passenger side windows, scuff marks in the passenger headlight, and scuff marks in the applique on the passenger doors. Putting my insurance aside, Crest had my car for 4 weeks to repair my car. My initial contact, Rich, left a few days after I gave them my car. He was replaced with Alex, who kept me updated on the status of my vehicle. I received word from Alex that my car would be ready to pick up on July 23. I went over to Crest to pick up my vehicle and noticed that there were more damages to the car that was NOT caused by the initial storm damage. Both of my headlights have many little scratches in them. They were never supposed to touch the driver side headlight as there was never any damage to that one. The ended up buffing the driver side headlight and got red paint on it (my car is red). I have a chrome piece outlining the grill, which had zero damage from the storm damage. My windshield was replaced and in that process they scratched a black plastic piece that is surrounding the radio. There is a dent on the trunk of my car. There are spots on the car where they had to repaint and there are little bubbles on it. My car has under 1,900 miles and I got it in January. I wash the car myself and I know what scratches and other imperfections there were on the car before I brought it into Crest at the end of June. Once I discovered these damages, I contacted Alex and said I found damages that Crest caused in the 4 weeks that they had my car. In the end, I spoke with Alex's manager, Curtis, about the next steps for them to order the parts necessary as they will be paying for it. Curtis said the headlights were damaged before I brought my car in, which is 100% not true. He even said the scratch on the radio was very unlikely caused by them, but they will take care of it. I even sent him pictures of these damages, and he had excuses about the angles and distance of the pictures showing the damages. Crest caused more problems in the end, and are not even acknowledging that they caused these damages, and will take care of it. I will never return to Crest Collision and will never recommend this collision center to anyone. I am currently waiting to speak with the General Manager of Crest in regards to this. I will be following up with his and will be reporting Crest to the BBB.
No Recomendado
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