Kyle said overall they were friendly, and they did their best job to get him in as soon as possible. Kyle said it was not entirely convenient because for an oil change, he was not able to get same day service. He was forced to get a ride home, then take a shuttle back the following day to pick up his vehicle. Kyle also said this was the most expensive oil change he has ever had. Kyle added that the job did get done well and the business was friendly.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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