Shell said he's been dealing with them for quite a number of years and he's always felt he was dealing with people who are honest. He gets good service and honest feedback from them.
Unfortunately I have had to take my vehicles there from time to time. It's never a fun or exciting thing to bring a vehicle to the shop. But Countryside Repair is always the go to. The owner is a wonderful person and always understanding of the situations I've had to present them with. The most recent was a stripped O2 sensor on the upstream of the manifold. Fortunately they were able to do a great helicoil fix without full costly manifold replacement. I am always prepared for the worse but thankful things worked out to save us some and their mechanics a lot more time working on the car. I know it wasn't easy to fix still and I have no doubt it was frustrating and annoying to deal with. I'm very greatful for this shop and the hard working people who despite having terrible vehicles or things to fix; still do what they can to resolve tough issues.
Thank you as always for your hard work. You all are very appreciated and are always first to be recommended when people ask.
Dave said he asked them to check out a couple of things and perform two services. They told him they were both fine, which made him feel that they were very trustworthy.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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