Cottman Transmission and Total Car Care is owned and operated by Tony and Liz Foy. They have been married for 9 years and have lived in Columbia SC for 6 years. Having lived in Toledo, Ohio most of their lives, moving to a southern climate was definitely a plus for both!
Tony has been in the automotive field for 31 years now. Tony
Cottman Transmission and Total Car Care is owned and operated by Tony and Liz Foy. They have been married for 9 years and have lived in Columbia SC for 6 years. Having lived in Toledo, Ohio most of their lives, moving to a southern climate was definitely a plus for both!
Tony has been in the automotive field for 31 years now. Tony began his career in the dealer environment. Starting in 1988, he went to Owens Community college for a special General Motors Service program which required a GM dealer sponsorship. After completing the program, he worked as a Technician for 15 years.
Achieving all ASE certifications as well as attending multiple GM courses at the training center in Detroit. Tony was promoted to Service manager in 2003. After serving this position for 3 years, Tony decided to leave the dealer life and enter the automotive aftermarket field.
Taking a position with Cottman Transmission Corporate as a “Takeover Specialist”, Tony traveled the country assisting struggling centers with Management and technical advice to better run their center. While in this position, Tony had arrived in Columbia to help this center. After visiting here, Tony and his wife Liz decided to purchase the Columbia Location. Liz, who spent most of her career managing and directing a Credit Union and has extensive customer service skills thought Columbia would be a good fit for the two.
Since taking over the shop in 2013, the two have managed to make it one of the most successful shops in the chain, as well as a highly rated transmission repair shop in Columbia. We believe in performing quality repairs at a reasonable price. We always believe in feedback from the customer good or bad, and we will always strive to ensure your vehicle is repaired in a timely fashion and do everything we can to ensure you are satisfied!
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Cliente VerificadoIt is always a pleasure to see you. We are so thankful for your business and for all the dog stories you share with us.
Warm regards,
Cliente VerificadoThought we do sometimes have hiccups we always want to get your vehicle back to you in safe working condition. Thank you for being so patient with us.
Warm regards,
Cliente VerificadoThank you so much for the nice pat on the back. We do strive to do our very best work for you. We are grateful for your business.
Warm regards,
Cliente VerificadoThank you so much for the GREAT review Mr. Helms. We appreciate you and your business.
Warm regards,Cliente VerificadoThank you so much Bob.
Warm regards,
Cliente VerificadoThank you Calvin we appreciate all the great reviews.
Warm regards,Cliente VerificadoThank you so much Curtis for letting us know how we are doing. We appreciate both you and your business.
Warm regards,
Cliente VerificadoWe appreciate your feedback and thank you for your continued business.
Warm regards,Cliente VerificadoSo great to hear. We love the feedback and appreciate your business.
Warm regards,
Cliente VerificadoThank you so much for sharing your experience with us. We truly want to make sure each and every customer is happy with our work and our customer service. We appreciate you and your business.
Cliente VerificadoYay for no renatl car. We do our best to avoid those kinds of situations. We know how important having your vehicle is. We appreciate you and your business.
Warm regards,
Cliente VerificadoSo happy you are getting better mileage after your service. We are happy to help you out with your filters whenever you are ready.
Warm regards,
Had a 9:00 appointment and arrived early. They had the name right but the car wrong. No contact all day so I called at 3:30, was told they hadn’t seen the car yet. They finally called back at 5:05 and said they would text a quote the next day. Too late to get the car back; they close at 5:30 even though the web site and the sign on the door say 6:00.
They said the oil leak might be one seal or might be another, and wanted me to pay to replace both without finding our which it really was. They wanted to replace the tie rod boots, which are not meant to keep oil in, but did not recommend replacing the seals or the gear, which would have fixed that problem.
The lady ahead of me in line had a check engine code that indicated a bad sensor. Their solution was not to replace the sensor, but to re-program the computer, at probably four times the cost.
They charged a processing fee for using my credit card, then tried to tell me they didn’t have a choice; the credit card company charged me, not them. Funny, that doesn’t happen at the gas station, the grocery store, the vet, Wal-Mart, etc. Don’t screw me and then lie about it.