Corpus Auto Service Reseña de Carmen B. en 02/05/2013


CB
gravatar
Carmen B.
Falfurrias, TX
Jaguar XJ8
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/01/2013
cliente verificadoCliente Verificado
Happy again
Craig was eager to correct any problems and misunderstandings, they are very nice people and resolved my problems, I still think they are a little too expensive but would take my car back if I had another problem, it is hard to find a good mechanic in CC to take care of my Jaguar.
Recomendado

Reseña Original
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
02/05/2013
Disappointed
I took my car in because the water reservoir need to be replaced(I provided), also showed fail save mode. They replaced washer and grommets, washer reservoir is now leaking out the water and the windshield washer points streight out and keeps the hood emblem clean! They do a good job over all, maybe because I am not a regular customer the attention to detail was not there.
Recomendado
CRAIG B. de Corpus Auto Service respondió el 02/06/2013 09:55 AM
I contacted Carmen and asked her to come back right away to correct the problems and her disappointment. I need to explain in more detail the tpe of problem she is having, I explained the problem was not resolved and needed more work but apparently didn't do a good enough job.
CRAIG B. de Corpus Auto Service respondió el 03/01/2013 12:29 PM
Carmen came back in and we found that her washer resevoir, the part she supplied had a crack in the seam and was leaking, we fixed it and replaced a bad connector for the washer nozzle.