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SureCritic / Concesionario Hyundai / Columbia Hyundai
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Columbia Hyundai

Puntuación Promedio
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(3,564 Reseñas)
54
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Detalles de la Puntuación

5 stars
75%
4 stars
13%
3 stars
5%
2 stars
2%
1 star
2%

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas™

ReScore
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
Reseña Original
Calificación general 2.7/5Calificación general 2.7/5Calificación general 2.7/5Calificación general 2.7/5Calificación general 2.7/5
44
Total de ReScores™
4.6
Promedio de ReScores™
54
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Columbia Hyundai is conveniently located in Cincinnati, OH. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Columbia Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Columbia Hyundai is conveniently located in Cincinnati, OH. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Columbia Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(513) 489-2000
Closed
Horario del Negocio

Horario del Negocio

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
10981 Montgomery Road Cincinnati, OH 45249
Obtener Direcciones
Reseñas de Departamento de servicio's
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(3,564 Reseñas)
Escribir una Reseña
Reseñas Recientes
CC
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Chris C.
Franklinton, LA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
03/21/2025
0
Categoría: Service
Scam warranty
I purchased a used pickup truck from this dealer. I was offered the extended warranty through the sales department, which was presented to me as a replacement or for a Ford certified warranty. The engine failed in the vehicle I purchased 3 months into ownership, my vehicle has been down for 2 months now, either waiting on the adjuster, waiting on approval, was denied once before the repair was made. Once I got it straight, after 3 and 1/2 weeks of being down for the warranty originally denying the claim and another 2 and a half weeks waiting on the engine the warranty company provided, my shop jumped on the repair and got it completed. Now the vehicle will not be released to me because the warranty company will not pay the bill. I am expected to come out of pocket nearly 5 grand for the repairs. Oh, and to boot the warranty company made me put in a junkyard engine in a 2022.
CR
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Connie R.
Morrow, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/02/2025
10
Categoría: Service
New Car Purchase
My husband Roger and I went looking for a car last weekend as my current Sonata is 16 years old and we were looking at getting something. newer. While we were looking at vehicles on the lot, Alex approached us and offered his assistance. He listened to what we were looking for and suggested that we go into the
showroom to take a look at a vehicle ~ it was a
2025 Elantra Limited and it was beautiful!!! We sat down with Alex, discussed our options, took a test drive in another Elantra and I drove that 2025 Elantra that was on the showroom floor off of the lot a few hours later as the new owner. Alex did a fantastic job. He was energetic, knowledgeable, professional and he worked his magic. We have been buying our vehicles from Columbia Hyundai since 2006 and have never been disappointed in the vehicles or the individuals that we have worked with. They have made the experience of buying a vehicle seamless and enjoyable! If you are in the market for purchasing a vehicle, they are worth checking out and ask for Alex ~ you will not be disappointed.
Thanks Alex we love the car!
CR
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Connie R.
Morrow, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/02/2025
10
Categoría: Service
New Car Purchase
My husband Roger and I went looking for a car last weekend as my current Sonata is 16 years old and we were looking at getting something. newer. While we were looking at vehicles on the lot, Alex approached us and offered his assistance. He listened to what we were looking for and suggested that we go into the
showroom to take a look at a vehicle ~ it was a
2025 Elantra Limited and it was beautiful!!! We sat down with Alex, discussed our options, took a test drive in another Elantra and I drove that 2025 Elantra that was on the showroom floor off of the lot a few hours later as the new owner. Alex did a fantastic job. He was energetic, knowledgeable, professional and he worked his magic. We have been buying our vehicles from Columbia Hyundai since 2006 and have never been disappointed in the vehicles or the individuals that we have worked with. They have made the experience of buying a vehicle seamless and enjoyable! If you are in the market for purchasing a vehicle, they are worth checking out and ask for Alex ~ you will not be disappointed.
Thanks Alex we love the car!
CR
gravatar
Connie R.
Morrow, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/01/2025
10
Categoría: Service
New Car Purchase
My husband Roger and I went looking for a car last weekend as my current Sonata is 16 years old and we were looking at getting something newer. While we were looking at vehicles on the lot, Alex approached us and offered his assistance. He listened to what we were looking for and suggested that we go into the showroom to take a look at a vehicle ~ it was a 2025 Elantra Limited and it was beautiful!!! We sat down with Alex, discussed our options, took a test drive in another Elantra and I drove that 2025 Elantra that was on the showroom floor off of the lot a few hours later as the new owner. Alex did a fantastic job. He was energetic, knowledgeable, professional and he worked his magic. We have been buying our vehicles from Columbia Hyundai since 2006 and have never been disappointed in the vehicles or the individuals that we have worked with. They have made the experience of buying a vehicle seamless and enjoyable! If you are in the market for purchasing a vehicle, they are worth checking out and ask for Alex ~ you will not regret it!
Thanks Alex we love the car!
CR
gravatar
Connie R.
Morrow, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/01/2025
10
Categoría: Service
New Car Purchase
My husband Roger and I went looking for a car last weekend as my current Sonata is 16 years old and we were looking at getting something newer. While we were looking at vehicles on the lot, Alex approached us and offered his assistance. He listened to what we were looking for and suggested that we go into the showroom to take a look at a vehicle ~ it was a 2025 Elantra Limited and it was beautiful!!! We sat down with Alex, discussed our options, took a test drive in another Elantra and I drove that 2025 Elantra that was on the showroom floor off of the lot a few hours later as the new owner. Alex did a fantastic job. He was energetic, knowledgeable, professional and he worked his magic. We have been buying our vehicles from Columbia Hyundai since 2006 and have never been disappointed in the vehicles or the individuals that we have worked with. They have made the experience of buying a vehicle seamless and enjoyable! If you are in the market for purchasing a vehicle, they are worth checking out and ask for Alex ~ you will not regret it!
Thanks Alex we love the car!
CE
gravatar
Chris E.
Cincinnati, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/16/2024
10
Categoría: Service
New Car Sale
Same as in the past 15 years of working with Columbia Hyundai and with Julio specifically, we are always so impressed with the friendliness and helpfulness of the staff. Have always been happy and satisfied with the cars and reliability and efficiency etc
GH
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Gayla H.
West Chester, OH
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
10/01/2024
9
Categoría: Service
New Car Purchase
I found a car on your website that I was interested in. Made an appointment to test drive on a Sunday. Loved the car and was ready to purchase. Phillip Haddaway was my salesman, and he was very attentive and communicative with me through the whole process, and extremely kind to work with.

From the Test drive, securing financing with Joe Ziegler, setting a time with Phillip to come back and pick up the car, and finishing paperwork with Rich Neise, my experience was very positive. I don't enjoy the car buying process, but these three gentlemen made it a pleasant experience.
RL
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Ray L.
Amelia, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/10/2023
8
Categoría: Service
Tucson service
Tremendous improvement over previous apptmnts.
BM
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Beverly M.
Seaman, OH
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
10/22/2022
0
Categoría: Service
recall on my 2010 Hyundai Elantra
I called on 10/14/2022 and talked to the service manager about getting my car serviced for a recall and he suggested that since my car had not caught on fire yet that it probably would not and that he could not get my car in until January. This is unacceptable I will never do business with this company again
BM
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Beverly M.
Seaman, OH
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
10/22/2022
0
Categoría: Service
recall on my 2010 Hyundai Elantra
I called on 10/14/2022 and talked to the service manager about getting my car serviced for a recall and he suggested that since my car had not caught on fire yet that it probably would not and that he could not get my car in until January. This is unacceptable I will never do business with this company again
JC
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Jera C.
Loveland, OH
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
08/13/2022
0
Categoría: Service
Rebuilt engine lasted 1 week
I took my 2011 Elantra in for a problem I had on the highway in May. After a few days there, I called to see what they found out, and was told I needed a new engine. I was also told the corporate office would most likely cover the cost. After many conversations with many different people at the corporate office, I was told there was a problem with engines from 2011-2017, and additional warranty miles were added onto the original 100,000 mile warranty. Those additional miles ranged from 20,000-50,000, depending on who answered the phone at the corporate office. Though I was at 155,000 miles, I felt since I maintained an exemplary service record, I should have received some kind of consideration. After another week passed, Columbia Hyundai's service department told me corporate was only willing to pay for half of the "new engine". I was not given a loaner and was told they didn't have any, but I would move to the first slot when one became available. I rented a car at my own expense, and approved half the cost of the "new engine". After making weekly phone calls for updates for 8 weeks, my car was ready. I was told it was a "rebuilt engine", and it lasted exactly one week, at the expense of $2900. I returned the car to Columbia, and was told I needed a part that goes on the outside of the engine that was taken from my old engine at an additional expense of almost $700. I had no choice but to buy another car and get mine repaired in order to sell it without burdening someone else. Fortunately, I knew an honest mechanic at another repair shop who put the part on for less than half of what the dealer wanted.
Columbia did absolutely nothing for me, except take $2900 to install a "rebuilt engine". I will never buy another Hyundai. BTW, when I asked the GM if the engine problem had been resolved as of 2018, he said, "I'm not sure".
JC
gravatar
Jera C.
Loveland, OH
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
08/13/2022
0
Categoría: Service
Rebuilt engine lasted 1 week
I took my 2011 Elantra in for a problem I had on the highway in May. After a few days there, I called to see what they found out, and was told I needed a new engine. I was also told the corporate office would most likely cover the cost. After many conversations with many different people at the corporate office, I was told there was a problem with engines from 2011-2017, and additional warranty miles were added onto the original 100,000 mile warranty. Those additional miles ranged from 20,000-50,000, depending on who answered the phone at the corporate office. Though I was at 155,000 miles, I felt since I maintained an exemplary service record, I should have received some kind of consideration. After another week passed, Columbia Hyundai's service department told me corporate was only willing to pay for half of the "new engine". I was not given a loaner and was told they didn't have any, but I would move to the first slot when one became available. I rented a car at my own expense, and approved half the cost of the "new engine". After making weekly phone calls for updates for 8 weeks, my car was ready. I was told it was a "rebuilt engine", and it lasted exactly one week, at the expense of $2900. I returned the car to Columbia, and was told I needed a part that goes on the outside of the engine that was taken from my old engine at an additional expense of almost $700. I had no choice but to buy another car and get mine repaired in order to sell it without burdening someone else. Fortunately, I knew an honest mechanic at another repair shop who put the part on for less than half of what the dealer wanted.
Columbia did absolutely nothing for me, except take $2900 to install a "rebuilt engine". I will never buy another Hyundai. BTW, when I asked the GM if the engine problem had been resolved as of 2018, he said, "I'm not sure".
JC
gravatar
Jera C.
Loveland, OH
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
08/13/2022
0
Categoría: Service
Rebuilt engine lasted 1 week
I took my 2011 Elantra in for a problem I had on the highway in May. After a few days there, I called to see what they found out, and was told I needed a new engine. I was also told the corporate office would most likely cover the cost. After many conversations with many different people at the corporate office, I was told there was a problem with engines from 2011-2017, and additional warranty miles were added onto the original 100,000 mile warranty. Those additional miles ranged from 20,000-50,000, depending on who answered the phone at the corporate office. Though I was at 155,000 miles, I felt since I maintained an exemplary service record, I should have received some kind of consideration. After another week passed, Columbia Hyundai's service department told me corporate was only willing to pay for half of the "new engine". I was not given a loaner and was told they didn't have any, but I would move to the first slot when one became available. I rented a car at my own expense, and approved half the cost of the "new engine". After making weekly phone calls for updates for 8 weeks, my car was ready. I was told it was a "rebuilt engine", and it lasted exactly one week, at the expense of $2900. I returned the car to Columbia, and was told I needed a part that goes on the outside of the engine that was taken from my old engine at an additional expense of almost $700. I had no choice but to buy another car and get mine repaired in order to sell it without burdening someone else. Fortunately, I knew an honest mechanic at another repair shop who put the part on for less than half of what the dealer wanted.
Columbia did absolutely nothing for me, except take $2900 to install a "rebuilt engine". I will never buy another Hyundai. BTW, when I asked the GM if the engine problem had been resolved as of 2018, he said, "I'm not sure".
JC
gravatar
Jera C.
Loveland, OH
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
08/13/2022
0
Categoría: Service
Rebuilt engine lasted 1 week
I took my 2011 Elantra in for a problem I had on the highway in May. After a few days there, I called to see what they found out, and was told I needed a new engine. I was also told the corporate office would most likely cover the cost. After many conversations with many different people at the corporate office, I was told there was a problem with engines from 2011-2017, and additional warranty miles were added onto the original 100,000 mile warranty. Those additional miles ranged from 20,000-50,000, depending on who answered the phone at the corporate office. Though I was at 155,000 miles, I felt since I maintained an exemplary service record, I should have received some kind of consideration. After another week passed, Columbia Hyundai's service department told me corporate was only willing to pay for half of the "new engine". I was not given a loaner and was told they didn't have any, but I would move to the first slot when one became available. I rented a car at my own expense, and approved half the cost of the "new engine". After making weekly phone calls for updates for 8 weeks, my car was ready. I was told it was a "rebuilt engine", and it lasted exactly one week, at the expense of $2900. I returned the car to Columbia, and was told I needed a part that goes on the outside of the engine that was taken from my old engine at an additional expense of almost $700. I had no choice but to buy another car and get mine repaired in order to sell it without burdening someone else. Fortunately, I knew an honest mechanic at another repair shop who put the part on for less than half of what the dealer wanted.
Columbia did absolutely nothing for me, except take $2900 to install a "rebuilt engine". I will never buy another Hyundai. BTW, when I asked the GM if the engine problem had been resolved as of 2018, he said, "I'm not sure".
JC
gravatar
Jera C.
Loveland, OH
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
08/13/2022
0
Categoría: Service
Rebuilt engine lasted 1 week
I took my 2011 Elantra in for a problem I had on the highway in May. After a few days there, I called to see what they found out, and was told I needed a new engine. I was also told the corporate office would most likely cover the cost. After many conversations with many different people at the corporate office, I was told there was a problem with engines from 2011-2017, and additional warranty miles were added onto the original 100,000 mile warranty. Those additional miles ranged from 20,000-50,000, depending on who answered the phone at the corporate office. Though I was at 155,000 miles, I felt since I maintained an exemplary service record, I should have received some kind of consideration. After another week passed, Columbia Hyundai's service department told me corporate was only willing to pay for half of the "new engine". I was not given a loaner and was told they didn't have any, but I would move to the first slot when one became available. I rented a car at my own expense, and approved half the cost of the "new engine". After making weekly phone calls for updates for 8 weeks, my car was ready. I was told it was a "rebuilt engine", and it lasted exactly one week, at the expense of $2900. I returned the car to Columbia, and was told I needed a part that goes on the outside of the engine that was taken from my old engine at an additional expense of almost $700. I had no choice but to buy another car and get mine repaired in order to sell it without burdening someone else. Fortunately, I knew an honest mechanic at another repair shop who put the part on for less than half of what the dealer wanted.
Columbia did absolutely nothing for me, except take $2900 to install a "rebuilt engine". I will never buy another Hyundai. BTW, when I asked the GM if the engine problem had been resolved as of 2018, he said, "I'm not sure".
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