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College Park Hyundai

Puntuación Promedio
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(2,380 Reseñas)
69

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
Reseña Original
Calificación general 2.7/5Calificación general 2.7/5Calificación general 2.7/5Calificación general 2.7/5Calificación general 2.7/5
275
Total de ReScores
4.8
Promedio de ReScores
69
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

The College Park Hyundai’s certified technicians are trained to ensure your Hyundai received the best in service and maintenance. The College Park Hyundai’s certified technicians are trained to ensure your Hyundai received the best in service and maintenance.

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(301) 441-1313

Horario del Negocio

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
9500 Baltimore Ave College Park, MD 20740
Reseñas de Departamento de servicio's
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(2,380 Reseñas)

JM
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Jason M.
Washington, DC
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
06/07/2023
0
Categoría: Service
Treated pretty badly
We experienced deplorable customer service at College Park Hyunda. Our car was with them for 4 months. This company would not release our car until we paid for the fix, which was result of the antitheft flaw. Hyundai corporate reached out to them on our behalf to submit to us a goodwill estimate, which they refused to do. This added to an already trying situation after our suffering from our car being stolen. Additionally, they demanded that we had to pay their fees by their timeframe or they would move the car to an auxillary lot where additional fees would accrue. That timeframe was one week even though our insurance deductible would cover the costs. Chester was rude, refused to listen, and wasn't cooperative when we told him that we had a case manager and were working with Hyundai corporate. He flat out refused to assist and was disrespectful.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.