I came to Charm City Auto to have my clutch replaced and they did an excellent job. Then about a month later the clutch started slipping again and we werent sure why. I brought it back to Charm City and although we were all puzzled by what could be causing the issue, Brad the lead mechanic, was diligent in figuring out the issue and tried multiple solutions to resolve the issue. This has been so stressful for me and my daughter, but I am happy Charm City was able to figure it out and provide us excellent service. Thank you Brad and Greg!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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