When I was there, a gentleman was waiting to hear the diagnosis on his vehicle. He had recently gotten a job after being out of work for some time. His new job started the next day, but he was now facing a $800+ repair bill. Not only that, he needed a ride home and a loaner car for the morning. I sat and watched as the team arranged all of that, 5 minutes before quitting time. Experiences like this are what I share with people when I refer them to you guys for car repair. This man didn't have to worry about making it to work the next day. Capitol Tire and Service is on his side.
Like I said, it's not my story, but I was there to see it and I thought it should be celebrated. (It also would make one hell of an advertisment).
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Like I said, it's not my story, but I was there to see it and I thought it should be celebrated. (It also would make one hell of an advertisment).