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Daphne D.

Far Rockaway, NY

Nissan Murano

01/26/2015

Cliente Verificado

Categoría: Service

Daphne said the business installed an alternator belt without getting her permission. As a result, her final bill increased from $300 to $400. They charged her $99 for the belt, which was an overcharge. She called the Nissan dealership and a used alternator belt cost $15 and a new one is $30. She has been calling this business but no one has answered the phone. She would not recommend the business because they are not sincere.

No Recomendado

Tommy B., Owner/operator de Bullochs Of Belle Harbor respondió el 01/29/2015 03:59 PM

Daphne,
I am very sorry to hear that you are upset with our service, I personally would never use a used alternator belt, but that is at your discretion. As far as part cost and labor cost, I personally did the best I could with the price. Did you happen to ask them what they would charge you for a new alternator with a lifetime warranty? I am pretty sure that would be above 400 alone, but feel free to stop by, or call, because there is not a phone call that I miss.
Thank you you for your time, and again I am sorry you feel the way you do

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