We appreciate the willingness of the owner to work with us on repairs needed on a used truck we bought from his shop.
The 50% labor Warranty is a nice perk this business offers, as used cars are not always perfect.
We felt as though Mr. Brooks really cares about making things right, and stands behind his word of doing everything he can to help if there is a problem.
It's nice to find a business owner that does care about his customers situation, and is there to assist any way he can!
Even though we had to do repairs, we felt assured that we'd be taken care of with as little out of pocket as possible.
Thank you Gary Brooks for being hands on and involved with our repairs!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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The 50% labor Warranty is a nice perk this business offers, as used cars are not always perfect.
We felt as though Mr. Brooks really cares about making things right, and stands behind his word of doing everything he can to help if there is a problem.
It's nice to find a business owner that does care about his customers situation, and is there to assist any way he can!
Even though we had to do repairs, we felt assured that we'd be taken care of with as little out of pocket as possible.
Thank you Gary Brooks for being hands on and involved with our repairs!