Don’t waste your time. Found them on google maps about 7 months ago. Went and got my breaks done Al was awesome to work with. However, I’ve had to return literally 5 times in the past 6-7 months because my breaks are still squeaking and have never stopped. After even showing me the process of grinding down the break pads my breaks still squeak. I recall showing up unexpectedly on a Saturday and they couldn’t work on my car, but they sprayed what seemed like WD-40 ..at that’s basically the only thing that got my breaks to stop squeaking.
I called today to discuss the resurfacing issue and apparently reached the owner who was very rude and cut me off while I was explaining my issue.. to tell me that all I do is talk I don’t listen.......... as I was literally trying to explain my issue. Tried my best not to leave a negative review simply because of AL’s customer service. But in my experience ... this shop sucks. I’ve been dealing with squeaking breaks since almost the day after they “fixed” my breaks. Al was nice but my break squeaking was never “fixed” and the guy I spoke with today was just rude. Screw these
people.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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I called today to discuss the resurfacing issue and apparently reached the owner who was very rude and cut me off while I was explaining my issue.. to tell me that all I do is talk I don’t listen.......... as I was literally trying to explain my issue. Tried my best not to leave a negative review simply because of AL’s customer service. But in my experience ... this shop sucks. I’ve been dealing with squeaking breaks since almost the day after they “fixed” my breaks. Al was nice but my break squeaking was never “fixed” and the guy I spoke with today was just rude. Screw these
people.