The service center at Bill Marsh Hyundai is staffed with expert technicians who provide quality Hyundai repair and maintenance. The service center at Bill Marsh Hyundai is staffed with expert technicians who provide quality Hyundai repair and maintenance.
Nuestro objetivo es proporcionar la imagen más precisa de la reputación en línea de un negocio. Para proporcionar la imagen más precisa, utilizamos un algoritmo automatizado para ayudarnos a recomendar reseñas que son más valiosas para los visitantes de nuestro sitio. Las reseñas que se recomiendan pueden eventualmente convertirse en "no recomendadas" y viceversa, basado en actualizaciones continuas y aprendizaje de nuestro algoritmo. Las reseñas que son verificadas a través del sistema de punto de venta del negocio pueden publicarse inmediatamente en la sección de reseñas recomendadas de nuestro sitio, sin embargo, basado en la aplicación de nuestro algoritmo automatizado, pueden convertirse en "no recomendadas".
Carol,
I verified and according to Hyundai Motor America, a 2019 Santa Fe with a 2.4L engine has a minimum oil requirement of 5w20 conventional oil. I can send you the attachment for your review. When a car comes into the dealership, we put what the factory recommends unless the customer tells us otherwise or there is a history with us using full synthetic. Your Santa Fe has never been here for an oil change prior so we do not have that info. Also, I am the manager and you never called me or talked to me about this, this is the first time i am hearing about it. I talked to Ashley and she never received a call from you either. I checked our daily call logs which are recorded and there is no history of you calling. We always encourage customer feedback, but we also expect the information to be truthful as these negative reviews affect us poorly.
Please Feel free to contact me
Thank you
James Marsh
Hyundai Service Manager
