Cornell said normally when he gets a tire repaired they only do that, but they did a lot of extra things that he didn't ask for and it took up a lot of his time, he didn't understand it.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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