Roger said charging $1600 for a brake job and rotors turned is way high. His vehicle sounds like there is something wrong with front end ever since they worked on it. They broke off some lug nuts and the overall experience seemed sketchy. The guys were nice but he wished they were more honest. Roger felt they should have faced their responsibilities instead of making him feel like he was getting hustled.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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