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Tamela S.
12/29/2025
0
Service Department LACKS customer service excellence
When scheduling my service appointment for a recall on my new vehicle plus a software update, the service advisor assured me that the part was in and my...
We purchased a 50+ new car from bay and brought it back in for some problems and they decide to treat us terribly. Didn’t fix my window and made us pay for...
Frustrating Experience, Poor Communication, and Inconsistent Information
I recently visited Bay Hyundai Service for an oil change and also requested a transmission service. When I arrived, I was quoted for both services and told...
I was in PCB visiting a friend who needed a new car. We went to several dealerships, and only one of them stood out! They had the right car, but not...