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Avondale Collision and Repair

Puntuación Promedio
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(2,710 Reseñas)
-100
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Avondale Collision and Repair is a full service collision repair center, offering a variety of services that will have your car looking like new again. Our certified body shop team members will provide expert service and a smooth experience. We service all makes and models and we are a Certified Collision Center for Rolls Royce, Bentley, Avondale Collision and Repair is a full service collision repair center, offering a variety of services that will have your car looking like new again. Our certified body shop team members will provide expert service and a smooth experience. We service all makes and models and we are a Certified Collision Center for Rolls Royce, Bentley, Mercedes-Benz, Jaguar, McLaren, Land Rover, Porsche, Volvo, and Nissan GTR, and an Authorized Dealer Auto Body repairer for Lexus, Maserati and Smart. Contact us now for a free estimate. ...more

Categorías
Carrocería del automóvil, Taller de carrocería, Reparación de colisiones
Contacto
(833) 650-5838
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* Central Time (Us & Canada)
1300 Texan Trail Grapevine, TX 76051
Reseñas de Avondale Collision and Repair's
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(2,710 Reseñas)

BD
Bart D.
Texas
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
02/13/2025
cliente verificadoCliente Verificado
Categoría: Collision
Bart said the door on his vehicle isn't closing correctly and they told him it was the rubber molding that needed to set for awhile. A wheel was also supposed to be replaced but was not, and he is still waiting on that. When he dropped off his vehicle, they told him it would take a couple of weeks before the insurance provider would get to it and so he asked them to bring his vehicle over to the service department for servicing in the meantime. They told him they would but they didn't bring it there until after the repair was done. The whole way they handled things like how they wanted him to pay and sign off on a list of things was not like any other interaction he'd had there before at that location. There was a lot of back and forth, and they were not helpful in solving the issues with the insurance provider. His vehicle wasn't ready when he went to pick it up, they still needed to wash it so he had to sit and wait for it. Things drug on and on. He chose this facility because he's done business with them for a long time and he knows some people in repairs and on the sales floor.
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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.