They took 4 months to complete the repair. After one week the paint began separating from the bumper (bubbling), the wheels that were re-coated began chipping, the headlight used in the repair is not sealed so there is consistently condensation buildup inside the lens, the hood is misaligned with the fenders, the splitter that was replaced is already chipping and discolored, I had to purchase a new battery upon delivery because they let it sit for months without running it, there are clearcoat drips (pictured) and they damaged 2 wiring harnesses in the engine compartment that causes throttle issues. When I contacted AutoNation they said they will not honor the lifetime guarantee that they promised. All invoices have been paid and I have a car that is far from complete or satisfactory.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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