Exceeded my expectations, the people are honest and knowledgeable. Kept me updated throughout the whole process and answered all my questions. I never felt pressure, just a great if not the best experience I've had with a mechanic
Wow! Is all I can say! Of the level of professionalism, curtesy, communication, honesty and help!! 5 STARS all the way! Emily is amazing and I will never go to another mechanic ever again! Her dedication to being the best is incomparable! Thank you so much! You have my business for life! ❤️
Yamile C., Owner de Starkey Service Center LLC respondió el 01/11/2025 03:49 PM
Wow indeed! ? It sounds like Emily has truly outdone herself, and we couldn’t be happier to hear that! Professionalism, courtesy, communication, honesty – it’s like you’ve described our recipe for success! ? We're always here to make sure that your car (and your experience with us) runs smoother than your favorite playlist. ? It’s customers like you that make our job not just a duty, but a joy! Here's to many more trips around the sun, and may your vehicle always be in tip-top shape! If you ever have questions or just want to chat about cars, our door is always open! ?✨ We are always a txt away if you ever need us. Our techs do love cars and trust me IT SHOWS!!. Once again thank you for your honesty and support.
Quick and responsive service. Diagnosed potential issues and communicated throughly via text and on the phone. Shared potential repair costs up front and no surprises in the end.
The explanation about car is really good, and the service really fast with a good price, definitely will come back.
FA
Fred A.
Dallas, TX
12/19/2024
9
Excellent service
This is an honest business run by nice people. In this day and time that means a lot!!
Yamile C., Owner de Starkey Service Center LLC respondió el 12/19/2024 11:51 AM
We truly appreciate your kind words about our team! ? Being honest in our dealings really is at the heart of what we do—after all, it’s hard to find good folks in this crazy world! We're glad you felt that from us. We’ll keep doing our best to spread some good vibes along with top-notch service. Have a Merry Christmas and Thanks for being wonderful! ?
I had a brake issue went to my favorite mechanics and they took care of it and had me in and out of there within an hour and a half!
Yamile C., Owner de Starkey Service Center LLC respondió el 11/22/2024 01:58 PM
We’re so glad to hear that our team got you back on the road in no time! ?? It’s great when our favorite mechanics can perform their magic on pesky brake issues. Sounds like you were in and out faster than a pizza delivery on a Friday night! ?? If there’s anything else you need—like a little jazz hands for your vehicle's performance—don’t hesitate to reach out. Your wheels are in good hands with us! ?✨
As always our crew hits a home run with each and every vehicle they touch. Thank you for your loyalty and support. ** Dont forget those recommendations. An apple a day keeps the doctors away.
Considering keeping my my 18 year old car a few more years. A comprehensive bumper-to-bumper examination was done. Sequence of needed repairs and estimated costs was provided as well as one small repair to allow it to pass state ad inspection. Extremely pleased with the work and the diagnostic.
Yamile C., Owner de Starkey Service Center LLC respondió el 11/20/2024 09:11 AM
Wow, sounds like your 18-year-old car is still kicking and ready to take a few more laps around the block! ?? We're really glad to hear that our thorough bumper-to-bumper examination hit the mark and helped you map out the road ahead for your trusty ride. Providing that sequence of needed repairs is kind of our specialty, like laying out a treasure map for your car’s future! ?️? And hey, every little repair counts, especially when it means passing that state inspection—because nobody wants to be the car that gets pulled over for not playing nice with the rules, right? ?We appreciate you sharing your positive experience with us, and hopefully, your car will keep giving you joy rides for many more years to come! If you ever need more diagnostic magic or repairs, we're just a honk away! ?️✨
I came in with parts needing my right side mirror replaced. Yamile at the front desk was very helpful in helping me understand the service. Jorge, Josh, and Jonathan went above and beyond with their service and even buffed out the scratches in the car left from the collision that took my mirror.
Their work was well-done and timely. They’ll definitely be seeing me for any services I need!
Yamile C., Owner de Starkey Service Center LLC respondió el 11/20/2024 09:12 AM
Wow, it sounds like you hit the jackpot with our team! ? We're delighted to hear that Yamile was there to make your visit smooth and understandable—after all, car parts can be a bit like a puzzle without the picture on the box! ? And kudos to team Starkey for not only replacing that mirror but also giving your car a little TLC by buffing out those pesky scratches. Talk about turning a collision into a clean canvas! ?✨ We appreciate your trust in us for your automotive needs and look forward to more opportunities to impress. Keep those mirrors intact! ??
The Starkey Service Team
KS
K S.
Dallas, TX
10/11/2024
0
Cameras!!!
I would have gave them a BIG FAT ZERO if I could!!! Twisted! Shut them DOWN!!!
Yamile C., Owner de Starkey Service Center LLC respondió el 10/12/2024 06:41 AM
Oh dear! ? It sounds like we really managed to upset the balance of the universe on your last visit. We certainly didn't mean to twist your experience into something less than stellar! ?️ Your feedback is important to us, and we take all concerns seriously. I see you have come to our shop and INDEED we do have more than 5 camaras on our premises. Is there a specific issue with our camaras we need to address? Our city is not the safest and trut me when I tell you the cops do very little to help us safe so we take that upon ourselves to protect our investment.
If there's a specific issue or lingering frustration that we can address, we’d love to hear more about it. After all, better communication may prevent us from accidentally becoming the villains in your story! ?♂️?♀️ We like to think of ourselves as a work in progress, and your input helps us shape a better experience for everyone. Please feel free to reach out directly so we can turn this ship around! ⛵✨
Always great service plus they offer options. My go to auto repair place.
Yamile C., Owner de Starkey Service Center LLC respondió el 11/20/2024 09:12 AM
We're so happy to hear that we’ve become your go-to auto repair oasis! ?✨ Great service and multiple options? Sounds like we’ve got all the ingredients for a successful trip to the shop! Just like a well-balanced meal – we like to think that keeping your car healthy is an art form, too! ?? Thanks for letting us be a part of your automotive adventures. We’re here whenever you need us! ??
Yamille- incredible service and professional- I was driving to California for a job and needed a part for my car - the part did not come in on the morning delivery as planned - Yamille drove to Plano and retrieved it do I could get on the road - this lady is a rock star ⭐️ I got to my destination on time and my car drove perfectly-
Thank you do much !
Yamile C., Owner de Starkey Service Center LLC respondió el 10/02/2024 09:21 AM
Wow, what a fantastic review! ? We're so lucky to have a rock star like Yamille on our team. It's not every day you find someone willing to jump in the car and make a little road trip for a part! ?? We're overjoyed to hear that you made it to California right on time and that your car was running like a dream. If only all road trips could be this smooth, right? Wishing you all the best in your new job adventure! ? BE SAFE
The Starkey Service Team
Cliente verificado
Dallas, TX
Mercedes-Benz R350
10/01/2024
Cliente Verificado
10
Great fast service. Very knowledgeable staff.
Took car for diagnosis. Fast service. Will keep taking my vehicles to Starkey.
Yamile C., Owner de Starkey Service Center LLC respondió el 10/02/2024 09:21 AM
We're so pleased to hear that you had a quick experience with us! ?? Our team loves to get to the bottom of car mysteries faster than a superhero in spandex! ?♂️ Your decision to keep coming back means the world to us, and we promise to keep delivering speedy service that even Flash would be proud of. If your car ever decides to tell its life story again, you know where to find us! ??
Would recommend them and I will be using Starkey service again .
Yamile C., Owner de Starkey Service Center LLC respondió el 10/02/2024 09:21 AM
We're incredibly pleased to hear that you would recommend Starkey Service Center! ? Your confidence in us means the world, and we can't wait to have the pleasure of assisting you again in the future. ?? Just remember, we'll keep your service as smooth as the road ahead! Stay awesome! ?✨
Great experience! First time using this garage and can’t say enough how professional and explanatory they were. Work finished in one day. Great find in the Bishop Arts area of Oak Cliff!
Yamile C., Owner de Starkey Service Center LLC respondió el 10/02/2024 09:22 AM
We're all about making first impressions great! ? We're delighted to hear that you had a fantastic experience with us and that our team could demystify the whole process for you. ?✨ Who knew car repairs could be so... enlightening? It sounds like you got the VIP treatment, and we’re just glad we could deliver! Kudos to the Bishop Arts area—it’s got great taste, clearly! ?? If your car ever has more tales to tell, we’re just a hop away. Safe travels! ?️?
Got me in and out in about an hour. Also took care of some other issues they found and gave me a recommendation about a repair that’s gonna be needed down the road. thanks for keeping me rolling you guys
Yamile C., Owner de Starkey Service Center LLC respondió el 10/02/2024 09:22 AM
Wow, Chris, we're so glad to hear you were in and out in a flash! ? It sounds like you had a pit stop that would make even race car drivers jealous. ?️? We take pride in not just fixing what's on the surface but also keeping an eye on what might pop up next. It's great to know we could keep your wheels turning smoothly! ? If you have any questions about that future repair or just need to chat about the wonders of auto maintenance, don't hesitate to drop by. Happy driving! ??
We're thrilled to hear we could help diagnose your truck's issues, and we're glad our team made things clear for you! 🚚🔧 Remember, we’ll always be here when you’re ready to tackle that “to-do” list! 😄 #StarkeyServiceCenter #WeGotYouCovered
Thanks for the fantastic feedback! 🌟 We're thrilled to hear you enjoyed our service and felt the love from our team. We'll keep the engines running for your next visit! 🚗💨 #StarkeyService #CustomerAppreciation
We’re revved up by this fantastic review! 🚗💨 Thanks for trusting Yamila and Jorge to keep your ride drama-free and scam-free! Your support means the world to us. Here’s to smooth journeys ahead! #StarkeyServiceCenter #CustomerAppreciation
We're thrilled to hear you had a friendly pit stop at Starkey Service Center! 🚗✨ Quick inspections and great vibes are our specialty. We can't wait to see you again for your automotive needs! #ServiceWithASmile #FastAndFriendly
Thanks for the fantastic review! ?✨ We’re thrilled to know our service hit the mark! We can’t wait to welcome you back for more tireless teamwork in the future. Your vehicle will be waiting! ? #StarkeyServiceCenter #CustomerSatisfaction
Thanks for your patience while we worked our magic on the appointment! ?✨ We're thrilled to hear you keep coming back for the yearly tune-up—you're basically part of the family now! ?? #CustomerAppreciation #StarkeyServiceCenter
Thanks for the awesome review! ?? We’re thrilled to have quickly capped off that gas cap issue! If your car has any more “cap-tivating” problems, you know where to find us! #StarkeyServiceCenter #CarCareExperts
We're thrilled to hear you enjoyed our quick service and friendly smiles! ?✨ At Starkey Service Center, we believe auto care should be fast and fun—like a pit stop with a side of sunshine! ?☀️ #CustomerFirst #ServiceWithASmile
We love when our services speak for themselves! ?✨ Thanks for the awesome review. We're always here to keep you rolling smoothly—no comments needed! #StarkeyServiceCenter #CustomerSatisfaction
? We're thrilled to hear you found our team professional and efficient! ?? We promise to keep revving up our service so you never experience a pit stop in excellence! Thanks for the love! #StarkeyServiceCenter #TeamWorkMakesTheDreamWork
?? We're thrilled to hear you zipped in and out in just 30 minutes! Our team always aims to keep those wheels turning smoothly and swiftly. Your kind words make our day! Thanks for choosing us! ? #FastService #HappyCustomers
? We're thrilled to hear our magic worked and you found all the parts you needed! ✨ And yes, we like to think our shop has a certain *je ne sais quoi*—it’s probably the smell of hard work! ? Thanks for the love! #AutoMagic #StarkeyServiceCenter
Thank you for being a loyal customer! ?✨ We're thrilled to know you appreciate our prompt service and fair pricing. We're here to keep you rolling without the long waits! ??? #StarkeyServiceCenter #CustomerAppreciation
We're thrilled you had such a speedy oil change! ⏰? Who needs a dealership when you can be in and out with us? We're all about fast service and happy customers! Thanks for the love! ? #OilChangeGoals #StarkeyServiceCenter
We’re revved up to hear you're happy with our customer service and pricing! ?✨ We promise to keep those engines purring and prices transparent. Thank you for trusting Starkey Service Center! #ThankYou #CustomerFirst
Thanks for the awesome review! ?? We're all about speedy service—like a pit crew, but with fewer rubber tires! Glad we could get your truck in shape. Visit us again for any tune-ups you need! ?️ #StarkeyServiceCenter #CustomerAppreciation
?✨ We're thrilled to hear that our team is hitting all the right notes with kindness and quick fixes! We promise to keep diagnosing with a smile and only the good kind of car drama! Thanks for your amazing feedback! ? #StarkeyService #CustomerJoy
Big shoutout to our amazing team! ? Cheri's got professionalism down to a science while keeping it fun! ?? Thanks for your trust and support, and remember, we're always here to keep your wheels spinning! #CustomerAppreciation #TeamStarkey
Thanks for the love! We're thrilled you enjoy your visits as much as we enjoy seeing you! ?? Can't wait to welcome you back next week for more service goodness. Remember, we’re always just a pit stop away! #StarkeyService #AutoLove
We're revved up by your kind words! ?? At Starkey Service Center, we believe that a friendly smile goes a long way—especially when you're under the hood! Thanks for choosing us! #CustomerAppreciation #ServiceWithASmile ?
Thanks for the awesome shout-out! ?✨ We're thrilled to hear you had a speedy inspection with our friendly crew. Long-time customers like you make our day! Here’s to many more inspections together! ?️ #StarkeyServiceCenter #CustomerAppreciation
Thanks for the awesome review! ? We're thrilled to hear that your car inspection was smooth and speedy—just like our coffee! ☕️ We're always here to keep you and your wheels in top shape! ?? #CustomerCare #StarkeyServiceCenter
We love hearing that our speedy service hit the mark! ?✨ Thanks for recognizing our commitment to excellent and affordable inspections. We’ll keep revving up our engines for you! ?️ #CustomerSatisfaction #StarkeyServiceCenter
We're thrilled to hear you zoomed in and out like a pro! ?? Our team loves helping awesome customers like you! Thanks for the kind words and for choosing us for your inspection! We'll keep the friendly vibes rolling! ? #FastService #StarkeyServiceCenter
Thanks for the 5-star review! ⭐ We strive to be fast and friendly, just like a well-oiled machine! We appreciate your kind words. #CustomerSatisfaction #FastAndFriendly
Thanks for the kind words! We're thrilled to know we've gained your trust. It's all about being there to guide you in the right direction, no matter what. ⭐️⭐️⭐️⭐️⭐️ #CustomerAppreciation #TrustworthyService
Hey there! ? We're thrilled to hear that you had a great experience with us. Our team works hard to provide top-notch service, and we truly appreciate your support. Thanks for choosing Starkey Service Center LLC! #HappyCustomers #FiveStars
? Thanks for the shoutout! We're glad our team could assist you with a smile! Sometimes even our computers need a coffee break, but we've got you covered in the end. ?? #CustomerService #Grateful
We're thrilled to hear that you had a positive experience with us, Lizzie! ? Thank you for your kind words and for choosing Starkey Service Center for your automotive needs. We can't wait to welcome you back! #CustomerSatisfaction #FiveStarService ?
? Thank you for the stellar review! We're thrilled to hear that you had a great experience with us. Our team is dedicated to providing top-notch service with a smile. ? #CustomerSatisfaction #ACRepair
We're thrilled to hear that, Peggy! ? Thanks a lot for your kind words and for being a loyal customer! We're always here to get you back on the road in no time! ?? #CustomerAppreciation #StarkeyServiceCenter
Thanks for the 5-star review, Maria! We're thrilled to have met your expectations. ? Your recommendation means the world to us! #CustomerSatisfaction #TopNotchService
We're thrilled you had a great experience! ? Thank you for the fantastic review and for choosing Starkey Service Center for your automotive needs. Your safety is our priority! #CustomerSatisfaction #SafetyFirst
? We're delighted we could rescue you from the Texas heat! Making last-minute miracles happen is what we do best. Thank you for choosing Starkey Service Center LLC! #CustomerAppreciation #CoolRide
Thanks for the 5-star review! We'll make sure to let our fabulous front desk lady know she's a hit! ? We're thrilled to have you as a long-time customer! #CustomerAppreciation #StarkeyServiceCenter
Thanks for the stellar review! ? We're glad our team could help you out efficiently and with a smile. Your support means the world to us! #HappyCustomers #AutoCare
Thanks for your loyalty, Steve! We're thrilled to be your go-to for over a decade. Here's to many more years of smooth rides ?? #CustomerAppreciation #10YearsStrong
? We're thrilled to have kept your '74 Chevrolet Nova in tip-top shape for over 20 years! Thanks for your trust and loyalty, we couldn't do it without amazing customers like you! #VintageCars #CustomerAppreciation ?
Thanks for the ⭐️⭐️⭐️⭐️⭐️! Fast and friendly service is our middle name! ? We're here to keep your wheels on the road! ? #CustomerAppreciation #FiveStarService
? Thank you for the kind words! We are so glad Yamile was able to guide you through the repair process and make it a pleasant experience. Your trust means the world to us! ?? #CustomerService #TopService
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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