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SureCritic / The Auto Clinic Repair and Towing
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The Auto Clinic Repair and Towing

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(1,056 Reseñas)
95
Escribir una Reseña
Programar Cita

Detalles de la Puntuación

5 stars
93%
4 stars
4%
3 stars
1%
2 stars
<1%
1 star
<1%

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas™

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores™
-
Promedio de ReScores™
95
Puntuación Neta de Promotores ®

Detalles del Negocio

Categorías
Contacto
(815) 433-9181
Visitar Sitio Web
Closed
Horario del Negocio

Horario del Negocio

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1734 N 26th Rd Ottawa, IL 61350-9360
Obtener Direcciones
Reseñas de The Auto Clinic Repair and Towing's
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(1,056 Reseñas)
Escribir una Reseña
Reseñas Recientes
AN
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Ashley N.
Ottawa, IL
Honda Odyssey
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/17/2025
cliente verificadoCliente Verificado
10
Good service
Great service!
NR
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Norge R.
Streator, IL
Ford Econoline Wagon
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/12/2025
cliente verificadoCliente Verificado
10
Professional shop
Very professional and friendly . Very knowledgeable staff. Good personal attitude . They take the extra step.
Cliente verificado
Marseilles, IL
Cadillac Escalade
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/10/2025
cliente verificadoCliente Verificado
10
Tire rotation and front end alignment
Needed an alignment. My truck is way better than before. The mechanic worked hard to get it perfect and I thanked him.
BB
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Becky B.
Ottawa, IL
Ford Escape
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/05/2025
cliente verificadoCliente Verificado
10
The Auto Clinic
The Auto Clinic has taken care of my vehicles for the last 10 years and they always provide the best service in this area! Quality service, expertise, reasonable prices. Courteous and knowledgeable staff. Highly recommend. Wish I could keep them a secret…
JB
Joyce B.
Chevrolet Silverado SS
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/04/2025
cliente verificadoCliente Verificado
10
Truck repair on my grandsons truck
I was very pleased with the towing, repairs was notified how things were going . It was wonderful and the repairs were done in a timely manner the truck is running great !!! Everyone was so nice I certainly will use Auto Clinic again thank you so much
SC
Scott C.
Ford Explorer Sport Trac
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/02/2025
cliente verificadoCliente Verificado
10
Very pleasant, friendly professional experience.
Fantastic service and congenial staff.
DN
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Dennis N.
Ottawa, IL
Chevrolet Equinox
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/01/2025
cliente verificadoCliente Verificado
10
It all started with an oil change and brake check.
I took my car in to get an oil change and have my brakes checked. I was given a price for that. I agreed to that and waited for the results. When they came it was not good. Several parts needed to be replaced. I was given a new estimate for those repairs and gave the go ahead for those repairs. It was on a Friday and parts needed to be ordered which caused the car to be there for the weekend. On Monday I received a call letting me know of an upcoming problem which if fixed now would save time and money in the future. All contacts were describing the problem, giving the solution. They were given courteously and with no pressure to have the repairs done there. Would absolutely have work done there again.
Cliente verificado
Ottawa, IL
Ford Fusion
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/01/2025
cliente verificadoCliente Verificado
10
Great job
I appreciated how quickly I got in and how they really wanted to help me. These guys (and gals) really care about taking good care of you, I would 100% recommend them if your having problems with your vehicle!
JM
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Joe M.
Ottawa, IL
Subaru Forester
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/31/2025
cliente verificadoCliente Verificado
10
Service need
I had a critical issue with my vehicle and a very narrow timeframe to deal with it. The team got me in and serviced promptly.
JB
Jared B.
Mercedes-Benz GLK-Class
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/29/2025
cliente verificadoCliente Verificado
10
I found my lifelong mechanic!
Everyone at the auto clinic is so nice and helpful. They went above and beyond to make sure my yearly check up on my vehicle went well and that I was satisfied with the service. I will never take my car anywhere else. I highly recommend the auto clinic!
JV
John V.
Marseilles, IL
Ford Crown Victoria
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/29/2025
cliente verificadoCliente Verificado
10
When I need help their always helpful
When I need something done, they do it right away and don’t overcharge me. I’m very happy with everything they’ve done.
CB
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Caroline B.
Ottawa, IL
Buick Lucerne
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/29/2025
cliente verificadoCliente Verificado
10
Very affordable
Outstanding customer service. They gave me a ride home after I left my car there. They were told to do anything it took to make my car safe and that's exactly what they did. I never thought I would find another great shop after I moved, but I certainly did. Very friendly and knowledgeable.
Cliente verificado
Ottawa, IL
Tesla Model Y
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/26/2025
cliente verificadoCliente Verificado
10
Timely Support with unexpected maintenance
As always, needed support based on a flat tire and the issue resolved very quickly! Thanks
SM
Steve M.
Nissan Pathfinder
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/25/2025
cliente verificadoCliente Verificado
10
Highest Quality Work, Sincere, Knowledgeable, and Thorough
We were in town traveling and pumped gas mixed with diesel from a local station. We started misfiring on the highway home. We called the Auto Clinic and they said they could fit us in.

Well... not only did they fit is in but they scanned the car, determined the issue, came up with a game plan, and solved the problem to get is back on the road. Their team even worked through lunch!! We had a two hour drive left and a flight to catch. The office staff gave me a ride to town to get lunch while their mechanic worked tirelessly on his solution. They offered very competitive pricing and worked non stop to deliver my vehicle in a shorter time then planned.

They are also helping us to support what happened by documenting what they saw. That is way above what I would have expected.
GB
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Gene B.
Ottawa, IL
Ford F-150
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/22/2025
cliente verificadoCliente Verificado
10
Great work
They did a timely job excellent service
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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