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Annapolis Hyundai

Puntuación Promedio
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1,857 Reseñas)
74

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
Reseña Original
Calificación general 2.9/5Calificación general 2.9/5Calificación general 2.9/5Calificación general 2.9/5Calificación general 2.9/5
72
Total de ReScores
4.7
Promedio de ReScores
74
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Annapolis Hyundai is your premier Hyundai Dealership for Annapolis, MD, as well as Laurel, College Park, and Baltimore. Call us today to schedule your next visit, or schedule online on our website. We look forwarding to seeing you soon! Annapolis Hyundai is your premier Hyundai Dealership for Annapolis, MD, as well as Laurel, College Park, and Baltimore. Call us today to schedule your next visit, or schedule online on our website. We look forwarding to seeing you soon!

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(410) 295-1234

Horario del Negocio

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Eastern Time (Us & Canada)
935 West Street Annapolis, MD 21401
Reseñas de Departamento de servicio's
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1,857 Reseñas)

NT
gravatar
Nick T.
Edgewater, MD
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
09/30/2023
0
Categoría: Service
Terrible Customer Service
I’ve done all of my business through the years at Hyundai from Annapolis. Service has always been a challenge but loyal to dealership until now. I made a 730 phone appointment 30 days in advance with a customer service rep. The rep assured it would take less than 30 min to complete the simple recall notice. Upon my 7:30 AM arrival time slot, the service department said their technicians don’t come to work until 8am. Because it was only a 30 minute fix, I decided to wait. At 9 AM I asked for an ETA and they said it could not be seen for at least another hour. I asked the rep for my keys back, declined to purchase the $365.00 key fob, drove to another dealership, told them what happened, waited 30 minutes and work was done. This is an obvious management issue and will not change. If your time is valuable, beware of Annapolis Hyundai.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.